Governance Support Officer

Close Brothers Group; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Close Brothers Group is seeking a Governance Analyst to support the Governance team with commissions management and financial controls oversight. The role focuses on accurate commission payments, policy adherence, and regulatory compliance, working closely with the Commissions Manager.

The successful candidate will bring governance experience, strong Excel skills (pivot tables, VLOOKUPs) and the ability to engage stakeholders at all levels to deliver auditable management information.

Qualifications

• Proven ability to develop strong working relationships with senior management and risk/compliance teams.
• Knowledge of risk management and familiarity with Operational and Conduct Risk.
• Good MS Excel knowledge, including pivot tables and VLOOKUPs.
• Analytical, methodical and resourceful approach to problem solving.
• Ability to meet deadlines, self-motivated with excellent time management.
• Ability to interpret data, adapt to change.
• Strong history of high personal performance and exceeding expectations.

Responsibilities

• Assist with commission calculation, validation and reporting.
• Assist with control framework design and embedding.
• Produce auditable MI for senior and executive stakeholders, including monthly reporting to Sales, Finance and Group Reward.
• Act as interface between Governance, Risk, Finance, Operations and Sales, ensuring incentive design is controlled and evidenced.
• Prepare packs and minutes for incentives committees and meetings.
• Deputise for the Commissions Manager when required and represent Commissions in meetings/projects.
• Ensure all Governance and Compliance requirements and regulatory reporting standards are met.
• Manage risk registers and actively follow up outstanding actions.

Skills

MS Excel

Pivot tables

VLOOKUPs

Stakeholder engagement

Governance

Financial controls

Job description

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance (CBAF) Team where you will work closely with the Commissions Manager, and provide administrative and analytical support across the Governance team. The role has a particular focus on the CBAF commission schemes, ensuring payments are managed accurately and in line with internal policies, controls and regulatory requirements.

Working as part of the divisional governance team, our ideal new team member will have previous experience in governance and financial controls oversight, with any experience in commissions management being highly beneficial. Good MS Excel skills and the ability to effectively engage with stakeholders of all levels is also essential.

RESPONSIBILITIES

• Assist with commission calculation, validation and reporting
• Assist with control framework design and embedding
• Produce auditable MI for senior and executive stakeholders, including monthly reporting to stakeholders such as Sales, Finance, and Group Reward
• Act as a key interface between Governance, Risk, Finance, Operations and Sales, ensuring incentive design and execution is appropriately controlled, challenged and evidenced
• Prepare packs and minutes for various incentives committees and meetings, including, but not limited to, Sales & Incentives Working Group and Steering Committee
• Deputise for the Commissions Manager if required, and represent Commissions in various meetings and projects
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
• Management of risk registers, including actively following up outstanding actions

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

• A proven ability to develop strong working relationships with key operational colleagues including senior management, as well as compliance and risk officers
• Some knowledge of risk management with a broad familiarity with Operational and Conduct Risk
• Good knowledge and ideally experience of MS Excel, including basic functions such as pivot tables and Vlookups
• An analytical, methodical and resourceful approach to problem solving
• Demonstrated ability to meet deadlines, being self-motivated with excellent time management skills
• An ability to interpret data, adapting and responding to change
• An excellent history of high quality personal performance and a desire to exceed expectations

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

• Knowledge of commissions systems
• Strong level of product (Asset Finance) and technical knowledge
• The ability to troubleshoot common problems
• Experience in an operational based environment preferredThe ability to liaise with senior business stakeholders up to ExCo level

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.