Governance & Regulatory Change Manager

Pontoon; Birmingham; Hybrid; GBP 75,000 - 105,000; Full time

Benefits offered by this job

Annual bonus

Pension contributions

Holiday pay

Medical insurance

Income protection

Critical illness cover

Life insurance

Training resources and career growth

Job summary

Pontoon is recruiting a Governance and Regulatory Change Manager for a major payments business. The role is a contract until March 2027, based across Birmingham, Bristol, Edinburgh or Halifax with hybrid working (2 days on site, 3 days remote).

You will lead regulatory, risk and audit remediation within the Group Sourcing & Supplier Management function, translating findings into actionable delivery plans. Experience in regulated financial services, stakeholder management, and strong data skills

Qualifications

• Experience delivering regulatory change in financial services.
• Strong governance, risk, controls, and audit programme understanding.
• Experience with policy teams and risk frameworks.
• Ability to build credibility with senior stakeholders.
• Confidently challenge to ensure delivery commitments.
• Experience managing complex action plans and remediation.
• Strong data interpretation and analytical skills.
• Advanced Excel; Power BI is advantageous.
• Knowledge of supplier management or third-party risk beneficial.

Responsibilities

• Lead delivery of regulatory, audit, and risk remediation activities.
• Translate findings into clear delivery plans and actions.
• Embed requirements into the Sourcing & Supplier Management Framework.
• Coordinate responses to risk reviews and Internal Audit findings.
• Drive accountability and timely completion of actions.
• Collaborate with risk, policy, control, audit and supplier stakeholders.
• Assess and enhance sourcing tools, processes and controls.
• Analyse data to identify trends and risks.
• Build recommendations to strengthen governance and compliance.
• Manage risks, milestones and escalations related to regulatory initiatives.

Skills

Regulatory change delivery

Stakeholder management

Governance & controls

Data analysis

Excel proficiency

Power BI (advantage)

Regulatory frameworks knowledge

Audit collaboration

Tools

Excel

Power BI

Job description

Governance and Regulatory Change Manager

Birmingham/Bristol/Edinburgh/Halifax

Contract to end March 2027

Salary from 75,000pa DOE, Day Rate via Umbrella Company also available

Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

My client powers businesses of all sizes to make, take and manage payments. They are a global leader in financial technology with unique capabilities to power omni-commerce. Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies. They help our customers become more efficient, more secure and more successful.

They are seeking an experienced Governance and Regulatory Change Manager to join the Group Sourcing & Supplier Management (GS&SM) team. The position is being offered on an initial contract to the end of March 2027, hybrid working being based from on of the above locations 2 days a week with the remaining 3 days working from home.

About the Role

GS&SM plays a vital role in both cost efficiencies and revenue generation, helping the business make informed decisions that balance pace, value and risk when acquiring goods and services.

They are seeking a Governance & Regulatory Change Manager to support the delivery of key regulatory, risk and audit-related initiatives across the GS&SM function. Working closely with policy owners, risk teams, audit partners and senior stakeholders, you will help shape solutions, drive remediation activities and ensure changes are successfully embedded into the Supplier Management Framework.

This role would suit someone who enjoys operating in a complex regulatory environment and has experience delivering change, managing stakeholders and translating regulatory requirements into practical business outcomes.

Key Responsibilities

• Lead the delivery of regulatory, audit and risk remediation activities across GS&SM.
• Translate external reviews, gap assessments and regulatory findings into clear delivery plans and actionable outcomes.
• Partner with policy owners and governance teams to embed requirements into the Sourcing & Supplier Management Framework.
• Coordinate responses to second-line risk reviews and Internal Audit findings, ensuring issues are accurately understood and addressed.
• Challenge stakeholders constructively to drive accountability and timely completion of actions.
• Work closely with risk, policy, control, audit and supplier management stakeholders across the organisation.
• Support the assessment and enhancement of key sourcing and supplier management tools, processes and controls.
• Analyse data and reporting outputs to identify trends, risks and opportunities for improvement.
• Build recommendations to strengthen governance, operational effectiveness and compliance.
• Manage risks, dependencies, milestones and escalations relating to regulatory and governance initiatives.

Skills & Experience

• Experience delivering change within Financial Services or another highly regulated environment.
• Strong understanding of governance, risk, controls, audit or regulatory change programmes.
• Experience working with policy teams, regulatory requirements and risk frameworks.
• Ability to build credibility with senior stakeholders and influence outcomes.
• Confidence challenging and pushing back appropriately to ensure delivery commitments are met.
• Experience managing complex action plans and remediation activities.
• Strong analytical skills with the ability to interpret data and develop recommendations.
• Advanced Excel skills and experience with reporting tools such as Power BI would be advantageous.
• Knowledge of supplier management, third-party risk, operational resilience, PRA regulations or supply chain risk management would be beneficial.

You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.

This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.