Governance Officer

Kent and Medway NHS & Social Care Partnership Trust; Maidstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Maidstone is seeking a Governance Officer to support quality governance processes. This role involves ensuring effective incident reporting systems, supporting quality improvement initiatives, and collaborating with patient safety services. Ideal candidates should have experience in governance oversight and a commitment to enhancing quality of care. Excellent communication and project management skills are essential.

Qualifications

• Experience with governance and incident reporting oversight.
• Ability to collaborate with patient safety and support services.
• Skills in project support and quality improvement initiatives.

Responsibilities

• Ensure systems for incident reporting and complaints are effective.
• Support Directorate-wide meetings as necessary.
• Monitor and improve quality of care through current metrics.

Job description

Overview

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).

We are looking to recruit a Governance Officer to join our team based at the Trevor Gibbens Unit, Maidstone.

Supporting the Governance Lead to develop and implement quality governance processes within the Directorate to ensure that there is a comprehensive framework to continuously monitor and improve the quality of care provided.

Working under the direction of the Governance Lead to ensure that the Directorate has a comprehensive framework to continuously monitor and improve the quality of care provided.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We employ over 3,800 people from 66 nationalities and serve a diverse range of communities.

Join our team of friendly, passionate colleagues who are committed to providing excellent care to our service users and their loved ones.

Responsibilities

• Ensure Directorate systems are fit for purpose to facilitate and manage incident reporting, complaints and incidents under the PSIRF framework, and provide project support and facilitation to quality improvement projects.
• Provide comprehensive support to Directorate-wide meetings as appropriate.
• Ensure a comprehensive framework to continuously monitor and improve quality of care, with support for development and review of current quality data metrics and the implementation of a revised strategy for timely analysis.
• Maintain fit-for-purpose systems to facilitate incident reporting, complaints and incidents, maximising digital solutions and providing an evidenced system for daily oversight of all incidents submitted to the Directorate.
• Lead dissemination of lessons learned from incidents, complaints and feedback and embed them within future practice.
• Gather CQC evidence and identify gaps in a timely fashion, providing support to teams as required.
• Work closely with central support services, including patient safety, to ensure clear lines of communication and prevent duplication.
• Provide project support and facilitation across a range of quality improvement initiatives.

Qualifications / Evidence of suitability

• Not explicitly specified in the provided description. The role involves governance, incident reporting oversight, CQC evidence gathering, and collaboration with patient safety and central support services.

Requirements and expectations

• Location: Trevor Gibbens Unit, Maidstone.
• Report to: Governance Lead.
• Work location and internal collaboration within KMPT and partner organisations as described.

How to apply / contact

For further details / informal visits contact: Name: Kate Bispham
Job title: Governance lead
Email address: [e-mail]
Telephone number: 079 89 625 936