Governance and Education Facilitator (MSK)

An exciting opportunity has arisen for a motivated & enthusiastic individual to work as a Governance and Education Facilitator within the Musculoskeletal Care Group at the Northern General Hospital.

The post holder will provide administrative support to the Governance Team and Deputy Nurse Director within MSK, organise the clinical, administrative and clerical systems which support the Governance team and Deputy Nurse Director and work as part of the Education Team sharing workload as necessary including facilitating the training of MSK staff.

Key Responsibilities:

1. Provide a comprehensive secretarial and administrative service to the Governance and Education Team.
2. Prioritise workload, exercise judgement regarding self-directed responses and produce a consistently high standard of correspondence.
3. Arrange meetings, formulate agenda, produce and distribute minutes of meetings including Healthcare Governance Meetings, Staff Meetings, Heads of Department meetings, following up any action points identified at these meetings in a timely manner.
4. Arrange complaint and public meetings, dealing with issues of a sensitive nature.
5. Provide the first point of contact for the Deputy Nurse Director and Governance Lead, dealing with initial enquiries, exercising judgement and taking necessary action.
6. Reply directly to correspondence and telephone calls and draft replies to correspondence.
7. Effectively manage the diary of the governance lead exercising judgement and prioritising to meet deadlines.
8. Collate and respond to hazard notices from the Legal and Corporate Department, on behalf of the Deputy Nurse Director and governance team.
9. Responsible for receipt and dissemination, to appropriate members of staff, of Trust Policies and Procedures circulated from the Legal & Corporate Departments.
10. Maintain proactive monitoring systems to monitor and follow up action plans within the MSK care group.
11. Maintain accurate records, filing system and databases including data entry i.e. PALMS, eRostering and other software packages.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

For further details / informal visits contact:

Name: Natalie Webster
Job title: Deputy Nurse Director
Email address: natalie.webster5@nhs.net
Telephone number: 0114 22 52512

Esme Marshall
Governance Lead
Email: esme.marshall1@nhs.net
Telephone: 0114 22 52077