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Governance Administrative Assistant

University of Chester

Winchester

On-site

GBP 22,000 - 28,000

Full time

3 days ago
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Job summary

A reputable educational institution in Winchester is seeking a highly motivated Administrative Assistant. This pivotal role supports essential academic services, ensuring a positive experience for students and staff. The ideal candidate will have strong administrative skills, proficiency in Microsoft Office 365, and a commitment to exceptional customer service. The role includes organising meetings, managing correspondence, and supporting committees.

Qualifications

  • Experienced in an administrative or clerical role, ideally within a large or complex organisation.
  • Skilled in communication and relationship building across a wide range of audiences.
  • Highly organised, with the ability to manage competing priorities and work independently.

Responsibilities

  • Respond to routine queries from staff, students, and external stakeholders.
  • Organise and maintain accessible records and documentation.
  • Support committees through agenda setting, minuting and follow-up actions.

Skills

Administrative experience
Proficient in Microsoft Office 365
Strong communication skills
Organisational skills

Education

Educated to A-level standard or equivalent

Tools

Microsoft 365
SharePoint

Job description

Academic & Registry Services is seeking a highly motivated and organised individual to join our Academic Services team as an Administrative Assistant. This is a pivotal role in supporting the delivery of essential academic services across the University, contributing directly to a positive experience for students, staff, and external stakeholders.

About The Role

As the first point of contact for Academic Services, you will provide high-quality administrative and customer support across a range of activities, including academic portfolio processes, quality assurance, regulatory casework, governance, and enhancement initiatives.

You will be responsible for organising meetings, preparing agendas, servicing committees, managing correspondence, maintaining records and databases, and supporting training events. This role requires excellent attention to detail, confident communication skills, and the ability to handle sensitive information with professionalism and discretion.

Key Responsibilities

  • Respond to routine queries from staff, students, and external stakeholders.
  • Provide advice on academic regulatory procedures.
  • Organise and maintain accessible records and documentation.
  • Support committees through agenda setting, minuting and follow-up actions.
  • Coordinate administrative processes, including purchase orders, travel arrangements, and event support.
  • Input and extract data from internal systems (e.g. Microsoft 365, SharePoint).
  • Work collaboratively across the department and wider University community.

About You

We are looking for someone who is:

  • Educated to A-level standard or equivalent.
  • Experienced in an administrative or clerical role, ideally within a large or complex organisation.
  • Proficient in Microsoft Office 365 and confident with digital tools and databases.
  • Skilled in communication and relationship building across a wide range of audiences.
  • Highly organised, with the ability to manage competing priorities and work independently.
  • Committed to providing exceptional customer service and upholding values of equality, diversity and inclusion.

Further Details

Job Description (PDF)

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