Goods Receiver

Hilton Worldwide, Inc.; London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A renowned international hotel chain located in London is seeking a candidate for a role focused on goods management and customer service. The ideal applicant will possess a positive attitude, commitment to service excellence, and the ability to work flexibly in a team or independently. The position offers a salary up to £27,378 per year and a range of employee benefits.

Benefits

28 days paid holiday increasing with service

High-street discounts through Perks at Work portal

Team Member discounts on hotel stays

Access to leadership programmes through Hilton University

Career opportunities and wellbeing programmes

Reward programmes and team member recognition

50% off in Hilton restaurants

Uniforms provided and laundered complimentary

Free meals on shift

Qualifications

• Positive attitude and good communication skills.
• Committed to delivering a high level of customer service.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or as part of a team.

Responsibilities

• Receive and forward all goods and deliveries in and out of the hotel.
• Keep accurate recordings of all incoming and outgoing goods.
• Identify slow moving items to avoid over purchasing.
• Place orders through online procurement system.
• Maintain control over hotel stock counts.
• Adhere to Health and Safety procedures.
• Offer excellent customer service.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Teamwork

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60^thanniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

Salary: up to £27,378 per year

BENEFITS

·28 days paid holiday increasing with service

·Exclusive high-street discounts through Perks at Work portal

·Industry-leading Team Member discounts on hotel stays for you, your family and friends

·Access to leadership and development programmes through Hilton University

·Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace

·Reward programmes, incentives and team member recognition, as well as long service awards

·50% off in Hilton restaurants and bars (subject to individual outlets)

·Refer a Friend Scheme

·Uniforms provided and laundered complimentary

·Free meals on shift

What will I be doing?

• Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact / storage area
• Keep accurate recordings of all incoming and outgoing goods
• Identify slow moving items to avoid over purchasing
• Place orders through online procurement system
• Maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts
• Adhere to all Health and Safety procedures particularly relating to food and beverage items
• Assist and support Team Members, Managers and the wider Food and Beverage Department in a team environment
• Offer excellent customer service to customers and Guests

What are we looking for?

• Positive attitude and good communication skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous store management experience with stock control responsibility

ELIGIBILITY

·In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.

·Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)