Goods In Supervisor

Bestway Group; Birmingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Onsite parking

Competitive hourly rate

Job summary

Bestway Group in the United Kingdom is seeking a Supervisor – Goods In to lead daily depot goods in operations, support the Delivery Team Leader in achieving KPI targets, and uphold safety standards across the site.

This full-time role (44 hours per week) operates on a 5 and 6 day shift rotation including weekends. You will bring warehouse experience, safety knowledge, and strong planning to drive accurate receiving and excellent customer service.

Qualifications

• Experience in goods in / warehouse or wholesale environments.
• Sound knowledge of health, safety and retail compliance legislation.
• Manual handling equipment licence.
• Exceptional planning and prioritisation skills.
• Strong time management and communication abilities.
• Experience delivering excellent customer service and satisfaction.

Responsibilities

• Ensure a clean and safe working environment for goods in operations.
• Keep the Goods In area secure at all times.
• Contribute to achieving Customer Satisfaction targets in the Depot.
• Drive standards for excellent customer service and positive shopping experiences.
• Act as an ambassador for Bestway Wholesale.
• Implement and embed company policies and procedures.
• Ensure health and safety policy and legislation are adhered to.

Skills

Warehouse experience

Team leadership

Health & safety knowledge

Customer service

Tools

Manual handling equipment licence

Job description

Supervisor – Goods In

About the role

Using your experience and knowledge of the retail / wholesale sector you will support and carry out daily supervisory duties in relation to the depot goods in operation. You will also e supporting and assisting the Delivery Team leader in achieving and exceeding all depot KPI’s, targets and objectives.

This role is a full time position (44 hours per week) on a 5 and 6 day shift rotation including weekends.

About Bestway

Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East

Responsibilities:

• Ensuring a clean and safe working environment, especially in relation to material handling equipment
• Ensuring the Goods In area is kept secure at all times
• Contributing to the achievement of Customer Satisfaction targets and scores in the Depot
• Driving the standards for great customer satisfaction ensuring a consistently positive shopping experience
• Acting as an Ambassador for Bestway Wholesale
• Ensuring all company policies and procedures are effectively implemented and embedded
• Ensuring health and Safety Policy and Legislation are adhered to

The Ideal Candidate:

• Experience gained within a goods in / warehouse / wholesale environment
• Sound knowledge of health, safety and retail compliance legislation
• A manual handling equipment licence
• Exceptional planning skills and the ability to manage and prioritise various tasks
• Strong time management skills
• Experience of delivering both excellent Customer Service and Customer Satisfaction results
• Team building skills alongside the ability to give clear direction and delegate confidently
• Excellent verbal and written communication skills
• Excellent listening skills

Benefits:

• Competitive hourly rate
• Pension
• 22 days annual leave
• Onsite parking

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.