Golf Course Starter/Cart Attendant

Cleveland Metroparks; Bedford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cleveland Metroparks is seeking a dedicated Ranger/Starter to provide exceptional customer service at the golf course. The role involves assisting guests, monitoring greens, and ensuring compliance with golf course rules. Flexibility in scheduling is essential, and the position contributes significantly to the overall guest experience.

Qualifications

• Excellent customer service skills.
• Ability to monitor and enforce rules effectively.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Engage guests and assist with equipment.
• Coordinate order of play and monitor course etiquette.
• Maintain safety and cleanliness of the driving range.

Job description

Job Description

The Ranger/Starter serves the public and enhances their Cleveland Metroparks golf experience through providing exceptional customer service to golf guests, monitoring greens, coordinating order of play, and enforcing golf course etiquette, rules, and policies.

Essential Functions:

1. Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
2. Assist guests with equipment, carry bags to the power cart, pull cart, or bag rack. Answer questions or inquiries.
3. Coordinate order of play from the first and tenth tee to maintain course assigned tee time intervals.
4. Monitor the practice green and/or driving range for proper usage.
5. Engage guests in a friendly and positive manner.
6. Operate driving range ball picker cart and range ball washer.
7. Monitor driving range ball dispensers and maintain an adequate supply of clean balls.
8. Communicate and enforce all golf course etiquette, rules, and policies.
9. Perform general housekeeping duties along driving range stations.
10. Keep direct supervisor promptly informed of key/significant issues or concerns.
11. Carry out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers, and the public. Respond to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
12. Understand, communicate, and enforce all golf course etiquette, rules, and policies. Be familiar with and practice all procedures and policies contained in Cleveland Metroparks Golf Seasonal Handbook and Accounting Manuals.
13. Report hazardous conditions on the golf course or clubhouse to the Golf Clubhouse Manager/supervisor. This includes but is not limited to: golf pull and power carts, rental clubs, toilets, computer, and credit card terminal.
14. Perform related duties as assigned or apparent.