Goldex Fitness - Gym Supervisor

TN United Kingdom; England; On-site; Full time

Job summary

An established industry player in fitness is seeking a passionate Gym Supervisor to lead a dynamic team and ensure top-notch service at their Gillingham location. This role involves managing daily gym operations, implementing new strategies for member engagement, and ensuring staff are trained in health and safety protocols. With a focus on creating a welcoming environment, you will play a vital role in member retention and satisfaction. If you thrive in a fast-paced environment and are dedicated to promoting fitness, this opportunity is perfect for you.

Benefits

Free small drink at Costa Coffee

50% off food at Costa Coffee

Free gym use outside working hours

One free membership for friends/family

25% discount for friends/family

Holiday accrual

20% off holiday apartments

Refer a friend £150 incentive

Qualifications

• Experienced gym supervisor with strong leadership skills.
• Knowledgeable in anatomy, exercise physiology, and nutrition.

Responsibilities

• Oversee gym operations and ensure high-quality service.
• Manage staff schedules and member interactions.

Skills

Team Management

Customer Service

Communication Skills

Health and Safety Knowledge

Education

Level 3 Personal Training Qualification

Level 2 Personal Exercise Qualification

Tools

Gymflow Software

Job description

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Goldex Fitness Gillingham opened in April 2022 and is proud to be the only gym and fitness studio in Gillingham town centre. We offer a full range of strength and cardio equipment and a separate studio for classes.

Main Job Role:

To ensure the gym is open and operating with full service offerings (tours, inductions, classes, PTs) each day. To work with the Multi Site manager to ensure optimal service is being achieved in line with company standards.

The Ideal Candidate:

We are looking for an experienced, energetic, motivated, and hardworking gym supervisor to oversee a great group of team members and run gym operations day-to-day with high-level guidance from multi-site and senior management.

Hours and Salary:

Hours: 35/week. Salary: From 12.75 upwards.

Overview:

We are seeking a highly motivated and knowledgeable Gym Supervisor to join our team. The ideal candidate will:

• Manage an energetic and hard-working team;
• Implement new strategies communicated by the Multi-Site Manager to ensure consistent high-quality service;
• Draft staff rotas for approval by the Multi-Site Manager and oversee different staff and member interactions through rotation;
• Welcome members into the gym and interact on the gym floor to build rapport;
• Assist with managing sign-ups and membership administration using our gym software (Gymflow);
• Assist with outreach and actively participate in recruiting new members by promoting gym facilities, services, and promotions;
• Lead inductions for new gym members to ensure safe use of machines;
• Oversee studio classes and personal training sessions to maintain high standards;
• Ensure all staff are adequately trained in health and safety, first aid, and understand their duties;
• Monitor team member studio classes and PT sessions for quality assurance;
• Assist in planning marketing campaigns and promoting them within the gym;
• Conduct weekly/monthly safety and operational checks, such as fire safety.

Experience and Qualifications:

• Level 3 Personal Training Qualification;
• Level 2 Personal Exercise Qualification;
• Strong knowledge of anatomy, exercise physiology, and nutrition;
• Excellent communication skills and work ethic.

Benefits:

• Free small drink and 50% off food at Goldex Group owned Costa Coffee stores;
• Free gym use outside working hours;
• One free membership for friends/family and 25% discount for up to 2 friends/family;
• Holiday accrual;
• 20% off Goldex Coastal Breaks and Marrakech holiday apartments;
• Refer a friend £150 incentive scheme (T&Cs apply).