GMB | Receptionist/General Support

Trade Union Congress; United Kingdom; On-site; GBP 27,000 - 35,000; Full time

Job summary

GMB Scotland recherche un(e) réceptionniste pour un contrat à durée déterminée de 12 mois basé à Glasgow. Le candidat idéal doit avoir de l'expérience dans des fonctions d'accueil et une solide capacité organisationnelle. En tant qu'élément clé d'une union, vous fournirez un soutien administratif et un service de réception exemplaire dans un environnement dynamique, tout en bénéficiant d'excellents avantages tels qu'un régime de retraite final et une aide à la garde d'enfants.

Benefits

Final Salary Pension Scheme

Employee Assistance Programme

Childcare Assistance Scheme

Season Ticket Loan

Cycle to Work Scheme

Generous holiday allowance

Eye Care claim back Scheme

Annual Leave Purchase Scheme

Annual Health Check

Qualifications

• Expérience dans les tâches de réception et d'administration.
• Compétences professionnelles en communication téléphonique.
• Capacité à travailler de manière autonome et maintenir la confidentialité.

Responsibilities

• Gérer le service d'accueil, accueillir les visiteurs et gérer les appels entrants.
• Assurer un soutien administratif, y compris la réservation de salles de réunion et la gestion du courrier.
• Soutenir les activités d'approvisionnement en recherchant des informations et en commandant des fournitures.

Skills

Microsoft Office

Communication

Interpersonal Skills

Organizational Skills

Attention to Detail

Confidentiality

Job description

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Organisation name GMB Salary Grade 2 (starting salary £27,762 p.a) Closing date Thu, 17 Jul 2025 - 15:00 Job location GMB Scotland Hours 32.5 hours, 12 month Fixed-Term Contract Website https://www.gmb.org.uk Apply Now

About this Role

Applications are encouraged from people who are under-represented in the union. We actively encourage women, Black and Asian Ethnic minority/Global Majority Heritage, disabled and LGBT+ people to apply.

GMB Scotland is seeking to fill a 12-month, fixed-term contract for a Receptionist [General Support] based at our Glasgow Office.

The successful candidate will be organized and professional, with experience in office reception duties and general office administration. This is a key front-facing position, providing administrative and reception services, delivering excellent service to visitors, and supporting the smooth operation of a busy office.

Key Responsibilities:

• Deliver a full reception service, managing incoming calls and welcoming visitors.
• Provide administrative support, including booking meeting rooms, managing post, stationery, and publicity materials.
• Support procurement activities by sourcing information and ordering supplies.

Essential Skills and Attributes:

• Proficiency in Microsoft Office applications, including Teams, OneDrive, SharePoint, and Forms.
• Excellent keyboard skills and a professional telephone manner.
• Strong communication and interpersonal skills.
• Ability to work independently, exercise initiative, and maintain confidentiality.
• Well-developed organizational skills and attention to detail.

Desirable:

• An affinity with the values and objectives of the Trade Union movement is highly desirable and will be considered a strong asset.

This is an excellent opportunity to contribute to a leading trade union, supporting members, officers, and staff in a dynamic environment.

We offer excellent benefits, including:

• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Generous holiday allowance
• Eye Care claim back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

If you believe you meet the criteria outlined in the person specification, we encourage you to apply.