Global Technical Services Lead

CBRE Global Workplace Solutions (GWS); Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

CBRE Global Technical Lead role oversees all M&E operations, maintenance, energy management, and workforce development for facilities, campuses, or portfolios. You will lead a team, supervise staff, manage budgets, and coordinate with contractors to ensure safe, reliable building operations.

You will drive improvements to preventive maintenance, maintain safety manuals, and communicate with tenants, clients, owners, and vendors while embodying CBRE RISE values.

Qualifications

• Bachelor's degree or equivalent with 5–8 years of relevant experience.
• Experience in staffing, training, development, coaching, and performance management.
• Ability to communicate sensitive information and motivate staff.
• Strong leadership to achieve operational targets across departments.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Provide formal supervision, supervise staff, and conduct evaluations.
• Coordinate daily activities, schedules, and cross-train staff.
• Manage operations and maintenance for facilities and budgets.
• Improve preventive maintenance programs and safety manuals.
• Liaise with contractors, tenants, and technicians.
• Oversee building systems and stay current with tech trends.
• Maintain communication with tenants, clients, owners, and vendors.
• Drive new management contracts and develop as-built drawings.
• Respond to emergencies and customer concerns.
• Lead by example and align with CBRE RISE values.
• Identify and solve complex technical/operational problems.
• Understand broader departmental impact.
• Improve methods and standards within the discipline.

Skills

Leadership

Staff management

Performance evaluations

Coaching

Budgeting

MS Office

Education

Bachelor's Degree

Job description

About the Role:

As a CBRE Global Technical Lead you will manage the team responsible for all M&E operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You\'ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.


• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.


• Manage operations and maintenance for assigned facilities. Develop operating and capital budgets.


• Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.


• Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians.


• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends.


• Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors.


• Drive the acquisition of new management contracts. Facilitate the development of as-built drawings.


• Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns.


• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.


• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.


• Identify and solve technical and operational problems of complexity.


• Understand and recognize the broader impact across the department.


• Improve and change existing methods, processes, and standards within job discipline.

What You\'ll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.


• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.


• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.


• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Extensive organizational skills and an advanced inquisitive mindset.

About the Role:

As a CBRE Global Technical Lead you will manage the team responsible for all M&E operations, maintenance, communications, energy management, and workforce development programs for a facility, campus, or portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You\'ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.


• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.


• Manage operations and maintenance for assigned facilities. Develop operating and capital budgets.


• Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.


• Point of contact for maintenance efforts with outside contractors, tenant finish personnel and technicians.


• Oversee all building systems including fire/life safety, plumbing, HVAC, and electrical issues. Must remain current with latest technology trends.


• Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors.


• Drive the acquisition of new management contracts. Facilitate the development of as-built drawings.


• Respond to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns.


• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.


• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.


• Identify and solve technical and operational problems of complexity.


• Understand and recognize the broader impact across the department.


• Improve and change existing methods, processes, and standards within job discipline.

What You\'ll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.


• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.


• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.


• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Extensive organizational skills and an advanced inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

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