Global Technical Sales Manager Cloud-based Practice Management Software

Global Technical Sales Manager Cloud-based Practice Management Software, Nottingham

Company Description
The Straumann Group is a global leader in tooth replacement and orthodontic solutions. The Group researches, develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic, and preventive dentistry. Headquartered in Basel, Switzerland, the Group employs over 8,000 people worldwide, with products available in more than 100 countries through a broad network of subsidiaries and partners.

Culture
People and culture are the Straumann Group’s greatest assets; they are keys to high performance and sustainable success. The company fosters a culture built on trust, collaboration, diversity, change, agility, learning, innovation, responsibility, and ownership. The core driver is a player-learner mindset, nurtured in every employee.

Job Purpose

The Global Technical Sales Manager for Practice Management Software, part of the Enterprise Solutions Team, is responsible for developing comprehensive technical concepts related to cloud-based Practice Management Software and value-added software services for various customer segments within the Straumann group. The ideal candidate will have a strong background in computer science or a related technical field, combined with a passion for sales and customer engagement. This role requires blending technical expertise with sales skills to effectively communicate the value of software solutions to clients.

Responsibilities include creating technical concepts, deploying and securing customer solutions, and contributing to the sales process of large global software projects. The role involves collaborating with development partners, global practice management teams, and local organizations to establish scalable software delivery, implementation, and rollout strategies.

Main Tasks and Responsibilities

• Develop and implement a framework to create comprehensive technical concepts and integration requirements, ensuring compliance with enterprise security standards for practice management and business intelligence software solutions in dentistry.
• Provide technical support during sales and requirement qualification processes, especially for large IT software projects involving more than 15 practices.
• Coordinate project stakeholders on customer and partner sides to ensure successful realization of technical concepts during implementation.
• Participate in global marketing and sales activities, including creating reference projects, customer visits, and marketing collateral.

Education and Work Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degrees or certifications are a plus.
• Experience in technical, cloud-based software sales, security concept development, and IT integration in medical or dental industries within an enterprise environment.
• Experience managing complex end-to-end software implementation projects.
• Knowledge of practice operations, workflow management, and data-driven business intelligence is highly preferred.
• Understanding of healthcare standards such as IHE, DICOM, HL7, FHIR, and cloud/SaaS requirements.
• Strong quality focus, customer service skills, and experience working in a global matrix organization.
• Proficiency in English; additional languages are a plus.

Personal Attributes

• Energetic, straightforward, and performance-driven.
• Entrepreneurial spirit with strong commercial and execution skills.
• Ability to create high-quality visual presentations of results.
• Resilient, adaptable, with a positive attitude.
• Excellent interpersonal and negotiation skills.
• High integrity and commitment.
• Strong analytical skills.
• Comfortable working in a dynamic, global environment.
• Willingness to travel approximately 30% (UK and US).

Equal Opportunity Statement
Straumann Group is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, veteran status, or disability. We ensure affirmative action to employ qualified applicants and treat employees without regard to these factors, in compliance with applicable laws.