Global Technical Sales Manager Cloud-based Practice Management Software

Job Description

Company Description
The Straumann Group is a global leader in tooth replacement and orthodontic solutions. The Group researches, develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for applications in replacement, restorative, orthodontic, and preventive dentistry. Headquartered in Basel, Switzerland, the Group employs over 8,000 people worldwide, with products available in more than 100 countries through a broad network of subsidiaries and partners.

Culture
People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. The company fosters a culture of trust, collaboration, diversity, agility, learning, innovation, responsibility, and ownership. The fundamental driver of this culture is the player-learner mindset, which it seeks to inspire and nurture in every employee.

Job Purpose
The Global Technical Sales Manager for Practice Management Software, part of the Enterprise Solutions Team, is responsible for technical concepts related to cloud-based Practice Management Software and value-added software services for various customer segments of the Straumann group. The ideal candidate will have a strong background in computer science or a related technical field, combined with a passion for sales and customer engagement. This role requires blending technical expertise with sales skills to effectively communicate the value of our software solutions to potential clients.

Responsibilities include developing technical concepts, supporting deployment and security requirements, and contributing to the sales process of large global software projects. The role involves collaborating with development partners, global practice management software teams, and local organizations to establish scalable software delivery, implementation, and rollout.

Main Tasks and Responsibilities

• Develop and implement frameworks for technical concepts and integration requirements, ensuring compliance with enterprise security standards for practice management and business intelligence software solutions in the dental industry.
• Provide technical support during sales and requirements qualification, especially for large IT software projects involving over 15 practices.
• Coordinate project partners on customer and group side to ensure successful implementation of technical concepts.
• Participate in global marketing and sales activities, including creating reference projects, customer visits, and marketing collateral.

Education and Work Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degrees or certifications are a plus.
• Experience in technical, cloud-based software sales, security concepts, and IT integration in medical or dental industry enterprise settings.
• Experience with complex end-to-end software implementation projects.
• Knowledge of healthcare standards like IHE, DICOM, HL7, FHIR, and cloud/SaaS requirements.
• Strong quality focus, service orientation, and experience working in a matrix and global organization.

Personal Attributes

• Energetic, straightforward, performance-driven, and resilient.
• Entrepreneurial mindset with strong interpersonal, negotiation, and analytical skills.
• High integrity and commitment, adaptable to changing environments.
• Willingness to travel approximately 30% (UK and US).

Equal Opportunity Employer
Straumann Group is an equal opportunity employer and does not discriminate based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, veteran status, or disability. We are committed to affirmative action to ensure qualified applicants are employed and treated equitably.