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METTLER TOLEDO Safeline Royston is seeking a Tech Customer Support Specialist to be the trusted link between international customers and our engineering teams for Safeline X-ray equipment.
You will own the internal communication lifecycle for inbound service requests, providing updates, routing, and setting accurate expectations while liaising with cross-functional teams to ensure timely resolutions. Experience in a regulated environment and technical aptitude with X-ray systems is a plus.
METTLER TOLEDO Safeline Royston is seeking a Tech Customer Support Specialist to be the trusted link between international customers and our engineering teams for Safeline X-ray equipment.
You will own the internal communication lifecycle for inbound service requests, providing updates, routing, and setting accurate expectations while liaising with cross-functional teams to ensure timely resolutions. Experience in a regulated environment and technical aptitude with X-ray systems is a plus.