Global Systems Operations Specialist

CONDÉ NAST; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Une entreprise média leader recherche un Spécialiste en Opérations Systèmes Globales pour soutenir la gestion des systèmes d'ordres. Ce poste impliquera le support aux utilisateurs d'AdBook et nécessitera des compétences en communication et des connaissances en opérations publicitaires numériques. Les candidats doivent avoir un diplôme de niveau Bachelor et au moins 2 ans d'expérience pertinente.

Qualifications

• Minimum 2+ ans d'expérience en planification média, opérations publicitaires ou domaines connexes.
• Compréhension des opérations publicitaires numériques requise.
• Capacité à coordonner des tâches interfonctionnelles.

Responsibilities

• Support utilisateur et réponse aux tickets via ServiceNow.
• Tester et vérifier les nouvelles fonctionnalités.
• Créer et distribuer des notes de mise à jour.

Skills

Communication

Problème-solving

Attention au détail

Planification média

Opérations publicitaires numériques

Education

Baccalauréat

Tools

Salesforce

AdBook

GAM

Excel (intermédiaire)

Job description

Condé Nast is a global media company producing high-quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video, and social platforms. The company's portfolio includes many of the world's most respected media properties, such as Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit, and Wired.

Job Description

Location:

London, GB

Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, AD, Vanity Fair, and Wired. Our award-winning content reaches 84 million consumers in print, 367 million in digital, and 379 million across social platforms, generating over 1 billion video views monthly.

Headquartered in London and New York, we operate in 31 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the U.K., and the U.S., with local license partners globally.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status, or other legally protected characteristics.

The Role

The primary purpose of the Global Systems Operations Specialist role is to support the Manager, Global Sales Systems, who manages the order management system, AdBook, used by the Revenue Organization within Condé Nast.

This includes providing end-user support for AdBook, executing requests to enhance or modify AdBook, supporting the management of the product catalog, and assisting with daily system maintenance, including user management and troubleshooting.

This role reports to the Manager, Global Sales Systems, and supports Condé Nast's US and European markets, including the UK, Spain, Italy, France, and Germany.

What will you be doing?

• User support and ticket response via ServiceNow
• Testing and verifying new functionalities
• Creating and distributing release notes
• Anticipating internal user needs
• Creating and delivering reports
• Documenting requirements
• Delivering training on functionalities
• Maintaining training documentation
• Gathering user feedback for improvements
• Liaising with technology vendors
• Participating in feature refinement sessions
• Executing roadmap initiatives
• Supporting the development of the AdBook product catalog
• Supporting new market launches

Who you are:

• Minimum 2+ years of experience in media planning, ad operations, or related fields
• Effective communication, problem-solving, and attention to detail
• Understanding of digital advertising operations
• Ability to coordinate cross-functional tasks
• Intermediate Excel skills
• Experience with Salesforce, AdBook (or similar OMS), and GAM is a plus
• Fluency in French, Spanish, Italian, or German is a plus
• Bachelor's degree