Global Supply Chain & Operations Planner (Hybrid)

Nichols plc; United Kingdom; Hybrid; GBP 38,000 - 60,000; Full time

Benefits offered by this job

25 days holiday

Annual Bonus

Save as you Earn Share Scheme

Private medical cover

Enhanced Primary Carers leave and sick

Holiday home stay

Your birthday off work

Free onsite parking

1 day a year off work

Drinks at sites

Staff shop with discounts

Job summary

Nichols plc is seeking an International Supply Chain & Operations Planner to ensure products reach customers across international markets. You will manage end-to-end order fulfilment, collaborating with customers, co-manufacturing partners, freight providers and internal teams to drive service levels and visibility.

The role focuses on building strong relationships, improving processes, and delivering excellent service while navigating complex international supply chains in a fast-paced

Qualifications

• Experience in supply chain, logistics, export or customer service.
• Knowledge of export documentation, customs, Incoterms and trade compliance.
• Experience coordinating across international markets is a plus.

Responsibilities

• Manage end-to-end customer order process from placement to delivery.
• Serve as primary contact for international customers on orders and shipments.
• Coordinate production and supply with co-manufacturers.
• Liaise with freight forwarders, carriers and customs for shipments.
• Ensure export documents are accurate and compliant.
• Monitor order progress and resolve issues impacting service.
• Maintain system data and ensure visibility for customers and stakeholders.
• Build relationships with Commercial, Finance, Quality, Operations and partners.
• Support new product launches and other supply chain initiatives.

Skills

End-to-end order fulfilment

International supply chain

Customer service

Communication

Job description

Nichols plc is seeking an International Supply Chain & Operations Planner to ensure products reach customers across international markets. You will manage end-to-end order fulfilment, collaborating with customers, co-manufacturing partners, freight providers and internal teams to drive service levels and visibility.

The role focuses on building strong relationships, improving processes, and delivering excellent service while navigating complex international supply chains in a fast-paced