Global Specialist (Multinational Insurance)

WTW; Ipswich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance industry seeks a motivated professional to manage global insurance programs, ensuring compliance and effective communication with clients and insurers. The ideal candidate will possess strong analytical skills and insurance knowledge, along with the ability to provide strategic insights. This position offers opportunities for professional growth and development in a dynamic team environment, supporting hybrid work arrangements.

Qualifications

• Educated to A levels with at least 2 years of relevant industry experience.
• Working towards professional qualifications such as ACII is preferred.

Responsibilities

• Create and agree on the annual service plan for international clients.
• Communicate group risk purchasing philosophy to local brokers.
• Serve as a knowledge focal point for insurers' international expertise.

Skills

Intermediate IT skills

Comprehensive insurance and underwriting knowledge

Strong interpersonal and communication skills

Professional demeanor with clients and insurers

Excellent client service experience

Analytical skills

Understanding of operational processes

Experience with data analysis and presentation

Education

A levels

Professional qualifications such as ACII

Job description

Global Programme Renewals

• Create and agree on the annual service plan for each international client.
• Formulate and agree on the renewal data gathering strategy and timeline.
• Provide input into strategy meetings with clients, brokers, and insurers.
• Work with insurers and broking teams to establish local and master policy requirements (limits, cover, nuances, issuance of local policies, etc.).
• Identify local nuances such as tariffs, wording restrictions, local retentions, etc., in collaboration with insurers.
• Agree on or establish KPIs with insurers regarding policy and certificate issuance, premiums collection, and cash flow, including post-renewal reviews during stewardship meetings.
• Assist in premium allocations to ensure benchmarking with local norms and compliance with tariffs.
• Negotiate and agree on network fees.
• Communicate group programme details to broker networks and local client operations as required.
• Manage insurer administration of local policies, including timely instructions to fronting companies, communication of status to clients, and monitoring issuance and invoicing processes.
• Attend meetings with local brokers and clients on local and global insurance issues as needed.

Local Programme (stand-alone policies/compulsory covers)

• Communicate the group risk purchasing philosophy to local brokers and clients where appropriate.
• Produce analysis reports of local policy summaries to ensure:
• Compulsory covers are purchased.
• No duplication with the global programme.
• Local policies align with the global programme.
• Adherence to group risk purchasing philosophy.
• Compliance with remuneration parameters.
• Collaborate with clients and local brokers to maximize WTW Global Network appointments on local lines.
• Agree on and manage local broker service requirements with clients.

General Advice

• Provide information on admitted/non-admitted policies, compulsory covers, local policy requirements, and regulations.
• Advise colleagues, prospects, and clients on the operation of the global programme and insurers' capabilities to deliver global solutions.
• Serve as a knowledge focal point for insurers' international expertise and processes.

Qualifications

• Preferably educated to A levels with at least 2 years of relevant industry experience.
• Preferably hold or be working towards professional qualifications such as ACII.

Skills

• Intermediate IT skills (Microsoft Office).
• Comprehensive insurance and underwriting knowledge.
• Strong interpersonal and communication skills.
• Professional demeanor with clients and insurers.
• Excellent client service experience.
• Analytical skills with the ability to recommend solutions.
• Understanding of operational processes supporting client service delivery.
• Experience with data analysis and presentation at an intermediate level.

At WTW, we believe diversity makes us stronger. We are committed to an inclusive environment and embrace all forms of diversity. Our flexible, hybrid working model supports our trust in colleagues to manage their work effectively.