Global Shipping & Aftersales Specialist — Growth Path

Confidential; Stockport; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Opportunities for career progression

Flexible working environment

Supportive team culture

Hands-on experience and impact

Job summary

JV International is recruiting for a Global Shipping, Logistics & Aftersales Coordinator to own the shipping, logistics and aftersales support for international sales. You will coordinate deliveries domestically and internationally, manage shipping documents, and liaise with carriers and internal teams to ensure smooth operations.

The role requires experience in air and sea freight, strong communication skills, and a proactive mindset to build relationships with suppliers and customers.

Qualifications

• Experience in international logistics and shipping.
• Knowledge of shipping documentation (Bills of Lading, commercial invoices, CoO, LOC and COC).
• Strong communication and relationship building skills with shipping agents/freight forwarders and customers.
• Comfortable managing multiple priorities in a small, dynamic team environment.

Responsibilities

• Solely responsible for logistics, shipping and aftersales for all our international sales.
• Coordinate and oversee the delivery of products domestically & internationally.
• Prepare and check shipping documents and liaise with shipping line.
• Assist with aftersales despatch issues and ensure customer complaints resolved quickly.
• Build and maintain strong logistics and customer relationships.
• Collaborate with internal teams to ensure accurate forecasted shipping costs & timely deliveries.
• Liaise with our warehouse to ensure timely inbound and outbound shipments.

Skills

International logistics

Shipping coordination

Documentation accuracy

Vendor liaison

Customer service

Tools

Sage

Job description

JV International is recruiting for a Global Shipping, Logistics & Aftersales Coordinator to own the shipping, logistics and aftersales support for international sales. You will coordinate deliveries domestically and internationally, manage shipping documents, and liaise with carriers and internal teams to ensure smooth operations.

The role requires experience in air and sea freight, strong communication skills, and a proactive mindset to build relationships with suppliers and customers.