Global SaaS Operations Lead & Strategy Partner

Coupa; United Kingdom; On-site; GBP 90,000 - 120,000; Full time

Job summary

Coupa is seeking a Business Operations Lead within the office of the Chief Product and Technology Officer to translate strategic priorities into operational plans across hiring, spend, and performance data. You will drive demand planning, budget optimization, contractor workforce coordination, and PO governance to enable scalable growth with financial discipline.

You will partner with Finance, HR, and Engineering to align initiatives with organizational goals, manage the contractor workforce,

Qualifications

• 8-10 years experience in a similar function.
• Experience within a large global SaaS environment.
• Bachelor's degree in business administration, technology, or a related field.
• Proven experience in project coordination or administrative support roles.
• Strong organizational and time management skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently, autonomously and as part of a team.
• Strong communication and interpersonal skills.

Responsibilities

• Compile and analyze weekly/monthly internal indicators related to hiring, spending, and other key metrics, and present findings to the Chief Product and Technology Office team.
• Support the hiring process including approvals, process improvement as well as global footprint and site strategy to ensure alignment with organizational goals.
• Partner closely with FinOps and Engineering to manage the contractor workforce, ensuring seamless coordination between contingent labor spend and financial reporting.
• Aid in target setting and spending initiatives within the Chief Product and Technology Office, including driving efficiencies within an annual budget.
• Manage and identify opportunities for process improvement within the purchase order (PO) process, serving as a key gatekeeper by reviewing and providing recommendations for approvals.
• Assist in the annual demand planning cycle and budgeting process including developing business justifications for future investment and generating recommendations on investment priority.
• Coordinate a portfolio management-lite process to track and manage key projects and initiatives.
• Streamline operations and improve processes to support scalability and growth, while partnering with cross-functional teams on ad-hoc projects and general initiatives that drive organizational effectiveness and culture.

Skills

Analytical skills

Time management

Communication

Team collaboration

Autonomy

Education

Bachelor's degree in business administration, technology, or a related field

Job description

Coupa is seeking a Business Operations Lead within the office of the Chief Product and Technology Officer to translate strategic priorities into operational plans across hiring, spend, and performance data. You will drive demand planning, budget optimization, contractor workforce coordination, and PO governance to enable scalable growth with financial discipline.

You will partner with Finance, HR, and Engineering to align initiatives with organizational goals, manage the contractor workforce,