Global Retail Training Manager. Job in Dorking Education & Training Jobs

Zachary Daniels; Dorking; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Global Retail Training Manager to shape training programs across international sites. This role involves designing engaging training, leading new store openings, and collaborating with teams to foster a culture of learning. With a salary of £50,000 - £60,000 plus bonuses, this is a unique opportunity to influence an international brand that values its people.

Benefits

Clothing allowance

Staff discounts

Pension

Qualifications

• Experience designing and delivering retail training across international markets.
• Ability to support training in multiple languages and cultures.
• Strong skills in building relationships with teams.

Responsibilities

• Design and deliver engaging training for international retail sites.
• Lead training for new store openings.
• Conduct training needs analysis tailored to local markets.
• Work cross-functionally with HR and Tech teams.
• Coach store managers to foster a learning culture.

Skills

Training design and delivery

Cultural awareness

Collaboration

Coaching and support

Job description

Global Retail Training Manager | Sportswear Brand

We're recruiting for a Retail Training Manager to join a growing, values-led retail business with an international footprint. You'll be part of a small, people-focused team, working in a collaborative, sleeves-rolled-up environment where you can really make your mark.

This is a role for someone who thrives on variety, autonomy, and the buzz of seeing training brought to life in real retail settings. Whether it's supporting new store openings, delivering hands-on sessions to leaders and teams, or designing scalable programmes across multiple countries-this role offers real scope, visibility, and impact.

You'll be shaping the retail training journey globally, ensuring it not only supports operational excellence, but also reflects the values and culture of the brand.

What you'll be doing:

• Designing and delivering engaging onboarding, leadership, service and product training to support teams across international retail sites

• Leading the training element of new store openings, acting as an on-the-ground partner to help teams hit the ground running

• Conducting training needs analysis and tailoring programmes to local markets and skill gaps

• Ensuring all content is inclusive, adaptable, and relevant to different learning styles, cultures, and non-English-speaking regions

• Working cross-functionally with People/HR and Tech/Digital teams to align on platforms, systems and learning journeys

• Coaching and supporting store managers and regional leaders to embed a culture of learning, development, and high performance

What we're looking for:

• You'll be someone who enjoys autonomy and is confident leading your own agenda in a small team setting

• You've designed and delivered retail training across international markets-ideally within European or global contexts

• You're culturally aware and confident supporting training across multiple languages or regions where English isn't the first language

• You're equally comfortable in strategy sessions and on the shop floor, and understand the importance of balancing both

• You bring a collaborative, positive approach and build strong, trusted relationships with operational and people teams alike

• You're passionate about building capability and culture-not just ticking boxes

The set-up:

• Based in London, with international travel when required

• Small, agile team where you'll be given trust, ownership, and space to influence

• Opportunity to build and shape something long-term, with a brand that truly values its people

Whats in it for you?

Base Salary of £50,000 - £60,000 dependent on experience + Bonus

Clothing allowance + staff discounts

Pension

This is a brilliant opportunity to join a business where culture comes first and where you can make a genuine difference across the global retail network.

Please apply with your most up to date CV

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