Global programmes & strategic content manager

Colt Technology Services; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Mentor program

Development opportunities

Global Family Leave Policy

Employee Assistance Program

Inclusion and diversity networks

Job summary

Colt Technology Services is seeking an experienced internal communications professional to lead global storytelling and strategic content. You will develop and oversee programmes that align with Colt’s strategy, engaging multiple regions and leadership teams.

You will shape messaging, collaborate with senior stakeholders, and deliver high-impact communications across channels, ensuring clarity, inclusivity and alignment with Colt’s priorities.

Qualifications

• Experienced internal communications professional with a track record in developing creative strategic content and leading global initiatives.
• Exceptional storyteller able to translate complex strategy into clear, inspiring messages.
• Strategic and creative thinker who can unite diverse stakeholders into a coherent enterprise narrative.

Responsibilities

• Lead development and delivery of global communications programmes and the strategic content that underpins them.
• Translate business strategy into clear, engaging messaging across regions, functions and audiences.
• Own the content and creative approach for major global moments and events to ensure consistency and impact.
• Develop and own our global story and ensure it is understood and told consistently across the business.
• Collaborate with event and channels teams to deliver content for Colt-wide events and All Hands sessions.

Skills

Internal communications

Storytelling

Strategic content

Global communications

Stakeholder management

Tools

Poppulo

SharePoint

Viva Engage

Teams

Zoom

Job description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

As we align our organisation to our ambitious new strategy, how we communicate at a global level - through the stories we tell, the messages we prioritise, and the experiences we create - has never been more important.

This role sits at the centre of how we bring our strategy to life, owning the global narrative, shaping our biggest moments, and ensuring colleagues understand, believe in, and act on our direction.

You will own and steward Colt’s global narrative, ensuring a single, coherent story across functions, countries, and leadership teams. You will lead our flagship global communications programmes, making sure they are well‑orchestrated, high‑impact, and aligned to our strategic priorities.

Reporting into the Head of Internal Communications, this role complements our business partnering model by delivering consistency, quality and impact at a global level, connecting functional storytelling into a single, compelling enterprise narrative.

What You Will Do

You’ll lead the development and delivery of global communications programmes and the strategic content that underpins them.

You’ll work closely with the Head of IC and senior stakeholders to translate business strategy into clear, engaging messaging and content that works across different regions, functions, and audiences.

You’ll own the content and creative approach for major global moments including company‑wide initiatives, strategic updates and global events - making sure they are well‑crafted, consistent, and resonate with colleagues.

More Broadly, You Will

• Develop and own our global story and make sure it’s understood and told consistently across the business.
• Devise and lead content creation for a calendar of activity to increase understanding of our strategy and other company‑wide moments.
• Develop and deliver key global communications programmes and initiatives, including our annual recognition awards.
• Partner with the event and channels manager to deliver the content side of Colt wide events, including Global All Hands and People Leader calls, working closely with the IC specialists on functional elements.
• Shape messaging, storytelling, and creative approaches that bring strategy and priorities to life.
• Partner with the wider Internal Communications team to align messaging and ensure consistency across functions.
• Ensure communications are written in our tone of voice, are inclusive, empathetic, and accessible.
• Work closely with a wide range of stakeholders including the C‑suite, forming strong, trusted relationships.
• Measure the effectiveness of communications and continuously refine your approach based on insight and feedback.

What We’re Looking For

• You’re an experienced internal communications professional with a strong track record in developing creative strategic content and leading global communications initiatives.
• You’re an exceptional storyteller and creative writer, able to translate complex strategy into clear, inspiring, and meaningful messages.
• You think strategically and creatively, with a strong instinct for how to bring messages to life in a way that resonates with different audiences.
• You’re comfortable working across a global, matrixed organisation collaborating with multiple stakeholders and bringing different perspectives together into a coherent narrative.
• You’re great at building trusted stakeholder relationships and able to influence without reliance on formal authority.
• You have strong organisational and project management skills, able to manage multiple priorities and deliver high‑quality work at pace.
• You think holistically about the employee experience, understanding how content, channels, and moments come together to drive engagement.
• You have a strong attention to detail and a high bar for quality in everything you deliver.
• You’re used to working with internal communications channels such as Poppulo, SharePoint intranet, Viva Engage and in delivering All Hands across Teams or Zoom.
• You’re collaborative, proactive, and take pride in creating communications that genuinely connect with people and make strategy feel real.

What We Offer You

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and Inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Benefits

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.