Global People Data Senior Manager

The Boston Consulting Group GmbH; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading consulting firm seeks an individual to manage global engagement surveys, focusing on change management, data analysis, and stakeholder collaboration. You will work closely with senior leaders to ensure effective survey implementation and address insights from survey results. The role requires strong analytical skills, a relevant degree, and the ability to coordinate complex processes across a diverse global team.

Qualifications

• Experience in global or regional roles in professional services is preferred.
• Comfort with working in a virtual environment and across cultures.
• Ability to maintain confidentiality and manage sensitive information.

Responsibilities

• Lead and support the engagement survey process globally.
• Manage vendor relationships and execute surveys effectively.
• Analyze results and communicate findings to senior stakeholders.

Skills

Analytical skills

Project coordination

Data presentation

Communication skills

Problem-solving

Education

Bachelor's degree in business, human resources, or related field

Tools

Excel

PowerPoint

Job description

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will be responsible for leading and supporting the engagement survey process for BCG globally.

In support of this, you will own the annual People Survey as well as the Pulse Checks across all of BCG and our affiliated businesses throughout the year. This job includes (but is not limited to):

Driving change management across survey strategy and implementation:

• Leading thoughtful evolution of the survey approach, adapting content and processes to meet emerging business needs
  • Ensuring smooth adoption of new formats or practices by collaborating with key stakeholders and providing clear communications
  • Managing impact of change on stakeholders and building buy-in across the organization
• Leading the survey content, questions, and format:
  • Aligning changes with the global People Teams
  • Managing survey changes and comparison
  • Ensuring we ask the right questions each cycle
  • Ensuring the right level of protection for people’s responses
• Owning the vendor relationship with our external partner, working closely with team on changes to survey structure, content, and timing
• Executing the surveys together with our vendor, ensuring that everyone receives the chance to voice their thoughts, and driving maximum participation
• Partnering with our data visualization team to work through the results launches, leading changes to the dashboards as appropriate
• Leading internal processes and communication to ensure that all relevant leaders across the firm receive their results in a timely way, respecting the rules of confidentiality we have established
• Analyzing the global results together with the leadership of the People Team and the Legal team to ensure we identify and act on what people have told us
• Managing a wide range of senior stakeholders globally, across different functions and regions:
  • Driving alignment with the People sub-functions
  • Leading conversations with senior leaders to review question content as well as drive understanding and ownership of results
  • Acting as a trusted advisor and subject matter expert on survey insights and implications

You may also be asked to support other People Leadership priorities as they are identified and defined.

YOU’RE GOOD AT

You are comfortable working and supporting a very senior team with access to the leaders of BCG globally. You’re good at fostering data-driven conversations and are willing to get into the details to ensure both rigorously accurate and meaningful analysis. You can lead complicated processes with a very large number of stakeholders across all offices and organizations of BCG. You are able to work independently, while embedding yourself in a truly global team. You are comfortable working in an international environment and are passionate about delivering the right value to our people.

What You'll Bring

• Bachelor's degree in business, human resources, organizational development, mathematics, statistics, or another related field is required
• Deep analytical skills, both technically and in the development of meaningful and business- relevant metrics. You:
  • Are self-driven at the module level
  • Resolve complex issues/problems independently with sound judgment
  • Perform rigorous and accurate analysis
  • Challenge the traditional way of doing things; move beyond the obvious
  • Address root causes behind issues, understand big picture and long-term implications
• Experience coordinating large processes, ideally proven in global or regional roles in a professional services company, or casework in a similar setting
• The ability to drive to decisions and actions in a deeply ambiguous environment
• Self-motivation: you take initiative, possess creative problem-solving skills, and willingness to offer suggestions for improvement; you build relationships to leverage resources
• Structure: you plan and prioritize work/projects effectively (for the short and long term)
• Comfort working and teaming in a virtual environment and willingness to adjust your daily schedule to accommodate global time zones, as necessary
• Judgment in managing confidential/sensitive information; you are trustworthy and discrete
• Comfort with presenting data to senior stakeholders and strong communication skills
• Influence and networking skills; ability to work and connect with a broad range of BCG partners
• A track record for being able to connect as a trusted peer with consulting staff and case leadership
• An ability to multi-task on different projects under tight timeframes
• Advanced proficiency in Excel and PowerPoint
• Familiarity with BCG desired

Who You'll Work With

• The broader People Data and Tech Team & leadership
• Members of the People Leadership Team & the Global People Functional Leaders
• Local, regional, and global People team members

Your team is truly global with our members in the Germany, the UK, India, and the US, and works across the globe. We work largely virtually, coordinating across time zones and across cultures. We also value the ability and the opportunity to meet in person, and travel occasionally to achieve this.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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