Global Payroll Specialist

SymphonyAI; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

SymphonyAI is seeking a Global Payroll Specialist to manage end-to-end payroll across EMEA, APAC and North America, ensuring accuracy and compliance while supporting transformation initiatives.

You will partner with HR, Finance and external payroll providers to deliver seamless payroll services, drive process improvements, and contribute to payroll governance and audit readiness. The role offers exposure to global payroll systems and large-scale projects.

Qualifications

• Experience managing payroll across multiple jurisdictions in a global environment.
• Experience with outsourced payroll models and working with global payroll providers.
• Exposure to EMEA, APAC and North America payroll operations.
• Experience with payroll controls, compliance, governance and audit.
• Interest in leveraging AI, automation, and technology to improve payroll operations.

Responsibilities

• Manage end-to-end payroll processing across multiple global jurisdictions, ensuring accuracy and compliance.
• Review and reconcile payroll outputs including tax calculations and statutory deductions.
• Partner with HR, Finance and external payroll providers to ensure seamless payroll delivery.
• Maintain awareness of payroll legislation and governance across supported locations.
• Support payroll governance, controls, audit readiness and process standardization.
• Act as a payroll SME within project workstreams and support global payroll initiatives.
• Develop and maintain payroll process documentation and operating procedures.

Skills

Global payroll experience

Multinational payroll

Payroll controls and governance

Stakeholder management

Analytical problem solving

AI automation in payroll

Project/ transformation experience

SOX controls

Job description

Overview

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to serve 2,000+ enterprise customers globally with 2,500 talented professionals across over 30 countries.

Introduction

Job Title:

Global Payroll Specialist

Overview

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to serve 2,000+ enterprise customers globally with 2,500 talented professionals across over 30 countries.

We are looking for a proactive, driven and solutions-focused individual to join our Global Payroll team. This role will support payroll operations across a diverse international landscape spanning EMEA, APAC, and North America. This is an excellent opportunity for someone who thrives in a fast-paced, evolving environment and enjoys balancing operational excellence with project and transformation work. The successful candidate will play a key role in helping shape and support a modern global payroll function, gaining exposure to multiple countries, systems, providers, and large-scale initiatives.

Job Description

Key Responsibilities

• Manage end-to-end payroll processing across multiple global jurisdictions, ensuring accuracy, compliance, and adherence to internal controls
• Review and reconcile payroll outputs, including tax calculations, statutory deductions, benefits, and other payroll-related activities
• Partner closely with HR, Finance, and external payroll providers to support seamless payroll delivery and process integration
• Maintain awareness of payroll legislation, compliance requirements, and industry best practices across supported locations
• Support and enhance payroll governance, controls, audit readiness, and process standardization
• Act as a key point of contact for payroll-related queries, providing high-level support to employees and stakeholders globally
• Collaborate with external payroll vendors to support service delivery management, issue resolution, and continuous improvement initiatives
• Contribute to payroll-related projects including payroll transitions, process improvements, integrations, acquisitions, and transformation initiatives
• Assist in developing and maintaining payroll process documentation, operating procedures, and knowledge resources
• Act as a payroll SME within project workstreams and support broader Global Payroll team initiatives as required

Required Skills & Experience

• Strong operational payroll experience across multiple international jurisdictions within a global environment
• Experience supporting outsourced payroll models and working with global payroll providers
• Exposure to payroll operations across EMEA, APAC, and North America
• Experience supporting payrolls in India, US, and Canada is highly advantageous
• Good understanding of payroll controls, compliance, audit, and governance practices
• Strong analytical and problem-solving skills with a proactive approach to issue resolution
• Interest and experience in leveraging AI, automation, and technology to improve payroll operations, reporting, controls, and process efficiency
• Experience with payroll process design, documentation, and continuous improvement initiatives
• Ability to manage multiple priorities within a fast-paced and changing environment
• Strong stakeholder management and communication skills across global teams

Preferred Experience

• Project and transformation experience
• SOX controls experience
• Equity processing experience
• M&A or payroll transition experience

Diversity & Inclusion Statement

We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.