Global Partner Relations & Governance Lead

Monzo; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Monzo is seeking a Partner Estate & Relationship Manager to own relationships with key partners and suppliers. You will apply governance frameworks, drive risk-aware decision-making, and coordinate across Legal, Procurement and Finance to ensure contracts reflect Monzo’s needs and deliver customer outcomes.

You will lead quarterly and monthly reviews, monitor partner health, and work with global Operations to translate strategic priorities into concrete commitments.

Qualifications

• Strong experience in partner governance and relationship management.
• Ability to travel within the UK and internationally.
• Autonomous decision-making and cross-functional influence.
• Experience with contracts, charging models, renewals and performance measures.

Responsibilities

• Own ongoing relationship for assigned partners and suppliers, building trusted relationships.
• Apply Partner Management Framework to monitor partner health, contracts and value.
• Identify risks and opportunities, driving resolution with evidence-based recommendations.
• Lead monthly partner reviews with strategic narrative and governance, not just operational reporting.
• Drive governance execution, ensuring clear actions and measured impact before closing commitments.
• Prepare clear QBR materials aligned with Monzo’s governance framework.
• Maintain stakeholder alignment and regular communication with global Operations leads.

Skills

Relationship management

Governance

Contract management

Financial forecasting

Stakeholder engagement

Travel readiness

Job description

Monzo is seeking a Partner Estate & Relationship Manager to own relationships with key partners and suppliers. You will apply governance frameworks, drive risk-aware decision-making, and coordinate across Legal, Procurement and Finance to ensure contracts reflect Monzo’s needs and deliver customer outcomes.

You will lead quarterly and monthly reviews, monitor partner health, and work with global Operations to translate strategic priorities into concrete commitments.