Global Operations, Quality & CI Specialist

Hitachi Vantara Corporation; Park Central; On-site; GBP 45,000 - 70,000; Full time

Job summary

Join Hitachi Vantara Corporation as a Global Operations, Quality & Continuous Improvement Specialist where you'll drive quality improvement plans and foster customer satisfaction in a diverse environment. Collaborate with global teams, apply Six Sigma practices, and enhance existing business processes. This role offers excellent career growth opportunities within a supportive workplace.

Benefits

Inclusive Work Environment

Career Growth Opportunities

Supportive Team

Work-Life Balance

Competitive Salary and Pension Plan

Qualifications

• Experience in applying process definition and improvement methodologies.
• Conversant with Six Sigma and Lean principles.
• Strong communication and stakeholder management skills.

Responsibilities

• Develop and improve business processes to enhance quality.
• Implement quality assurance and compliance measures.
• Engage in global improvement projects through data analysis.

Skills

Process improvement

Six Sigma

Lean methodologies

Stakeholder Management

Communication

Job description

Description

Hitachi Energy is a global leader in providing innovative energy solutions that contribute to a sustainable and environmentally friendly future.
We are currently seeking a motivated and dedicated individual to join our Power Consulting team as Global Operations, Quality & Continuous Improvement Specialist. The role will engage with diverse and dynamic projects and play a key role in enhancing our business processes, ensuring customer satisfaction, and leading our quality and continuous improvement. We prioritize quality and safety while fostering strong relationships with markets and customers worldwide.

Within this exciting role as the new Global Operations, Quality & Continuous Improvement Specialist you'll be supporting 8 Units deliver quality improvement plans (QIP) along with a fantastic opportunity to travel.

How you'll make an impact:

• Our Business Process Quality work focuses on developing, identifying, analysing and improving existing general business processes (i.e. back-end processes not related to manufacturing

• Applying process definition, improvement and design methodologies to identify, analyse and improve business processes to improve quality, reduce costs, increase efficiencies/productivity, increase customer satisfaction.

• Developing documentation to support analysis and improvement including business requirements, functional specifications, process maps, gap/problem analysis.

• Planning and implementing quality assurance and compliance processes.

• Supporting development of training and/or change management materials and activities to support new processes and procedures. This includes Six Sigma/Lean/Kaizen practitioners working in a non-manufacturing environment.

• Delivering global improvement projects resulting from data analysis

Your background:

• Application of process definition, improvement & design methodologies.

• Conversant with Six-Sigma, Lean or Kaizen at business process level.

• Established, maintained and administered a certified QMS.

• Provided CI KPI’s to the business and improvement plans.

• Performed assessments and audits as an input to improving processes including leveraging identified risks, failures and non-conformances within the local business, suppliers and customers.

• Voice of the Customer represented within the local business, by utilization of customer feedback processes like customer surveys, complaint resolution and result of customer feedback dataanalysis.

• Excellent communication and Stakeholder Management skills.

• Able to travel when required across globally when required.

What We Offer

• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

• Career Growth: Enjoy excellent career opportunities in a global company that supports your professional development.

• Supportive Team: Be part of a team with inspiring colleagues who collaborate and support each other.

• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.

• Competitive Benefits: Receive a competitive salary and pension plan.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join Hitachi and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams.

Hitachi Energy complementary strengths, we plan to form a new and stronger global leader in the power sector. Hitachi Energy will have more than 230 years of combined heritage and experience. Join us on this exciting journey. Talent Partner , Dianne Cooper - [e-mail] answer your questions on the position.

Would you like to help us develop the technology of tomorrow? Applications will be reviewed on an ongoing basis, so don’t delay – apply today!

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