Global Onboarding Transformation Lead - BA & PM (Contract)

Energy Jobline ZR; Greater London; Hybrid; GBP 92,000 - 101,000; Full time

Job summary

Energy Jobline ZR in London (hybrid) seeks an experienced Business Analyst / Project Manager to lead a global client onboarding transformation programme and oversee the vendor selection and implementation of a new onboarding platform.

You will bridge business transformation, regulatory onboarding, and technology delivery, engaging senior stakeholders across multiple jurisdictions to harmonise processes and enable future automation.

Qualifications

• 8+ years' experience in Business Analysis, Business Transformation and ideally some project management experience.
• Proven track record delivering large-scale operational transformation programmes.
• Significant experience in financial services.
• Experience within client onboarding, KYC, AML, Customer Due Diligence, or Client Lifecycle Management.
• Proven experience designing Target Operating Models and leading process re-engineering initiatives.
• Hands-on experience running formal RFP/RFI and vendor selection processes.
• Experience implementing enterprise software solutions end-to-end.
• Excellent stakeholder management, workshop facilitation, and requirements-gathering skills.

Responsibilities

• Lead end-to-end delivery of a global software / client onboarding transformation programme, including project plans, governance, RAID logs, and executive reporting.
• Analyse current-state onboarding processes across global jurisdictions and design a future-state Target Operating Model.
• Lead workshops to define business requirements and drive business process re-engineering.
• Own the end-to-end RFP/RFI process for onboarding software vendors - from evaluation criteria and scoring through to vendor negotiation and business case sign-off.
• Manage implementation of the selected onboarding platform from requirements through to go-live, partnering with Technology, Compliance, Legal, Operations, and Information Security.
• Build and influence relationships with senior leaders (Exec/MD/COO level) across a complex, multi-jurisdictional stakeholder landscape.

Skills

Business Analysis

Business Transformation

Project Management

Stakeholder Management

Vendor Selection

KYC/AML

Job description

Energy Jobline ZR in London (hybrid) seeks an experienced Business Analyst / Project Manager to lead a global client onboarding transformation programme and oversee the vendor selection and implementation of a new onboarding platform.

You will bridge business transformation, regulatory onboarding, and technology delivery, engaging senior stakeholders across multiple jurisdictions to harmonise processes and enable future automation.