Global Onboarding Experience Architect

EY; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

EY is transforming how we onboard talent globally, with a role focused on shaping a next-generation onboarding experience at scale. You will work across business and technology to translate complex onboarding needs into scalable solutions, joining a high-impact global product team (TA2&O).

You will lead design, requirements, testing and delivery activities, driving automation and personalisation to improve the end-to-end experience for EY colleagues worldwide.

Qualifications

• Strong expertise in onboarding or early employee lifecycle processes.
• Bridge business requirements with technical scope.
• Excellent stakeholder management in global, complex environments.
• Consultative mindset to challenge and shape solutions.
• Passion for technology-enabled transformation and user experience.

Responsibilities

• Lead the design and continuous improvement of global onboarding solutions.
• Translate business requirements into clear technical scope.
• Partner with global stakeholders, country teams, and technology teams.
• Support delivery activities including requirements, testing and implementation.
• Drive experience-led enhancements through automation and personalisation.
• Contribute to the global product roadmap and prioritisation.
• Lead and develop a team member.

Skills

Onboarding

Product design

Stakeholder management

Consultative mindset

Technology-enabled transformation

Tools

SuccessFactors Onboarding

Job description

EY is transforming how we onboard talent globally, with a role focused on shaping a next-generation onboarding experience at scale. You will work across business and technology to translate complex onboarding needs into scalable solutions, joining a high-impact global product team (TA2&O).

You will lead design, requirements, testing and delivery activities, driving automation and personalisation to improve the end-to-end experience for EY colleagues worldwide.