Global Office and Facilities Manager

Wordsmith AI; City of Edinburgh; On-site; GBP 50,000 - 70,000; Full time

Job summary

Wordsmith is hiring a Global Office & Facilities Manager to own our offices and workplace operations across Edinburgh, London, and New York. You’ll ensure spaces run smoothly, feel high quality, and support a high-performance, office-first culture.

This hands-on role requires driving day-to-day facilities, vendor management, launches, and scalable systems. Edinburgh is base, with travel to launch and support our other sites as we grow.

Qualifications

• Experience managing offices or facilities in a fast-growing company.
• Multi-site or international experience; willing to travel.
• Strong operator mindset, organized and reliable.
• High standards with attention to detail.
• Strong vendor management and budget control.

Responsibilities

• Own day-to-day facilities and workplace operations across Edinburgh, London, and New York.
• Ensure offices are safe, well-run, organised, and consistently high standard.
• Manage vendors including cleaning, maintenance, security, catering, utilities, and landlords.
• Lead office openings, moves, expansions, and fit-out projects.
• Build scalable workplace systems, processes, and budgets.
• Pair with People, IT, and leadership on onboarding, events, and employee experience.
• Maintain compliance across health & safety, workplace regulations, and risk controls.
• Respond quickly to issues and keep disruption to a minimum.
• Continuously improve how our spaces look, feel, and function.

Skills

Office management

Facilities management

Vendor management

Budget control

Multi-site experience

Job description

Wordsmith

Wordsmith is building the legal operations platform for in-house teams, and we are growing fast.

We believe in-house legal is becoming one of the most important functions in the AI era. Every business is moving faster, but legal work is still too often scattered across inboxes, chats, documents, and disconnected systems.

Wordsmith brings that work into one system. Requests come in from across the business, AI agents handle the routine, lawyers stay in control where judgment matters, and every step is captured as work happens.

We are built for in-house legal, not law firms. Our goal is to help legal teams move faster, reduce unnecessary external counsel spend, and become a function the business can run with.

More than 500 companies, including Financial Times, Safelite, Trip.com, Canva, Starling, and Sage, use Wordsmith. Backed by $100M from Index Ventures, General Catalyst, Highland Europe, and others, we are building one of the defining companies in legal AI.

The Role

We’re hiring a Global Office & Facilities Manager to own our offices and workplace operations across multiple locations. We’re moving fast on this hire and aiming to have someone in seat in the next few weeks.

You’ll ensure our spaces run smoothly, feel high quality, and support a high-performance, office-first culture. This includes day-to-day facilities management, office launches, vendor management, health & safety, workplace experience, and scaling systems as we grow. Edinburgh is your base, but expect to travel to launch and support our other sites including London and New York.

This is a hands-on, high-tempo role for someone with serious drive. You’ll be the person we call when something needs sorting, and you’ll take pride in creating environments where world-class teams can do their best work.

What you’ll do

• Own day-to-day facilities and workplace operations across our offices in Edinburgh, London, and New York

• Ensure offices are safe, well-run, organised, and consistently high standard

• Manage vendors including cleaning, maintenance, security, catering, utilities, and landlords

• Lead office openings, moves, expansions, and fit-out projects

• Build scalable workplace systems, processes, and budgets

• Partner with People, IT, and leadership on onboarding, events, and employee experience

• Maintain compliance across health & safety, workplace regulations, and risk controls

• Respond quickly to issues and keep disruption to a minimum

• Continuously improve how our spaces look, feel, and function

What we’re looking for

• Serious energy, drive, and hustle. You want to own this and run with it

• Bias to action. You move fast and respond quickly when things need sorting, including out of hours when it matters

• Experience managing offices or facilities in a fast-growing company

• Multi-site or international experience preferred, and happy to travel to set up and support our London and New York teams

• Strong operator mindset, organised, practical, and reliable

• High standards, sharp eye for detail, and pride in how things look and feel

• Strong at vendor management and budget control

• Comfortable working autonomously and taking ownership

• Sharp communicator who can work across all levels of the business

How we work

We’re an office-first company. We believe being together helps us move faster, collaborate better, and build stronger teams.

This role is central to making that model work. Our offices should feel energising, efficient, and ready for high-performing teams every day. We move fast, and we expect the same from this role.

What you can expect

• Ownership of a highly visible global function

• Direct impact on how our teams experience work every day

• Opportunity to launch and shape new offices as we scale internationally, including London and New York

• Competitive compensation and meaningful equity

• Fast-paced environment with real responsibility

Why Wordsmith

We’re growing quickly, hiring ambitious people, and building a company designed for long-term success.

Workplace quality is not a side issue here. It’s part of how we perform.

If you want to build environments that help great people do their best work, this is the best place to do it.