Global Network Servicing Technician

RSA; Chelmsford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the insurance industry is looking for an entry-level Global Network Servicing Technician to join their hybrid team in Chelmsford. The role focuses on processing policy information and maintaining client relationships, while providing opportunities for professional growth within a supportive environment.

Benefits

Hybrid working arrangement

Pension contributions up to 11%

Opportunities for professional development

Qualifications

• Background in insurance is required.
• Ability to handle changing priorities and maintain attention to detail.
• Skills to manage workflows to meet service standards.

Responsibilities

• Process policy information from submissions and communicate with partners.
• Maintain relationships with internal and external customers.
• Engage in Global Network related projects.

Skills

Communication

Organizational Skills

Attention to Detail

Job description

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Introduction

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.

Introduction

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.

We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.

We are currently recruiting for a Global Network Servicing Technician to join our established and experienced Global Network Team here at RSA on a hybrid basis.

Your Role

The job will involve handling a multitude of product lines such as Property/Liability/Construction & Engineering and Profin. Your day to day responsibilities will include capturing and processing policy information from submissions, issuing UK policy wordings to local subsidiaries or to appointed servicing brokers, debiting premiums, and ongoing communication with Producing Offices, Brokers and Clients.

You will also engage and support on Global Network related projects.

This role involves building and maintaining good relationships with internal and external customers in an international environment. This is vital in supporting the timely and high quality service we provide ourselves on delivering as part of our Global Network proposition.

About You

To be successful in this role you will require a background in insurance with excellent communication and organisational skills. You will need to be able to deal with changing priorities and have excellent attention

to detail.

You will need to be able to manage your daily, weekly and monthly workflow to ensure key performance indicators and service standards are achieved. You will also need to have excellent communication skills and be able to collaborate with others and build relationships both internally and externally.

What We Offer You

At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.

We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.

About Us

We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

We understand that home life is a priority and are happy to consider reduced hours or job shares.

If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form.

Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Insurance

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