Global Network Service Delivery Engineer - Maritime

Quvia; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Performance-based bonus

On-call compensation

Unlimited annual leave policy

Private healthcare

Pension

Monthly mobile phone allowance

Aviation, Maritime domain exposure

Job summary

Quvia, a UK-based technology company, seeks a Service Delivery Engineer (Network Engineering) to deploy our AI-driven QoE platform globally. The role focuses on configuring and integrating our software with maritime and enterprise networks, including PoCs and drydocks, while coordinating with vendors and internal teams.

You will travel internationally for installations, maintain extensive documentation, and support on-call escalations to ensure service levels.

Qualifications

• Bachelor's degree in engineering or a related discipline.
• Hands-on exposure to essential network protocols including LAN, TCP/IP, DNS, DHCP, NAT/PAT, IPsec, and BGP routing.
• Strong experience in either implementation, configuration or troubleshooting in service provider or enterprise network.
• Solid understanding of highly available, highly secure, and highly regulated environments.

Responsibilities

• Deploy Quvia proprietary software for new deployments across Maritime BU and support vendor integrations, drydocks, PoCs, and troubleshooting.
• Travel globally to perform installations and system deployments on ships and at international ports; UK passport required.
• Work on deployments, service PoC, and change activities including pre-configure hardware.
• Maintain detailed documentation and track hardware through logistics management.
• On-call support for customer escalations to meet SLAs.

Skills

LAN

TCP/IP

DNS

DHCP

IPsec

BGP

Troubleshooting

Documentation

Travel readiness

Teamwork

Education

Bachelor's degree in engineering

Tools

VMware ESXi

KVM

AWS

Google Suite

ServiceNow

NexGen Firewall

Job description

Quvia, a UK-based technology company, seeks a Service Delivery Engineer (Network Engineering) to deploy our AI-driven QoE platform globally. The role focuses on configuring and integrating our software with maritime and enterprise networks, including PoCs and drydocks, while coordinating with vendors and internal teams.

You will travel internationally for installations, maintain extensive documentation, and support on-call escalations to ensure service levels.