Global Network Relationship Director | London, UK

HSBC; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

HSBC is seeking a Global Network Relationship Director to enhance client engagement and drive revenue growth within its Channel Islands operations. The role demands strong expertise in financial services, excellent communication, and relationship-building skills, along with the ability to manage client portfolios effectively. Candidates will benefit from tailored professional development opportunities and a comprehensive benefits package, contributing to a dynamic and inclusive work environment.

Benefits

Private healthcare

Enhanced parental and adoption pay

Non-contributory pension scheme

Qualifications

• Proven client facing exposure is a must.
• Demonstrable knowledge of HSBC group processes.
• Experience in risk management and credit risk is advantageous.

Responsibilities

• Manage portfolio and establish new business relationships.
• Communicate new products and market information to customers.
• Devise plans to generate new business and achieve growth targets.

Skills

Interpersonal skills

Relationship building

Communication

Organisational skills

Presentation skills

Education

Experience in financial services industry

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Network Banking is CIB's international proposition which aims to provide banking coverage to the subsidiaries of Corporate Banking customers. The Global Network Banking strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our customers. The Global Network Banking business is a significant contributor of revenue to CIB and consists of a network of dedicated bankers across more than 40 countries.

We are currently seeking a professional to join our team in the role of: Global Network Relationship Director

The successful individual will work closely with Group entities and GRBs to increase the flow of high value client relationship referrals into Jersey.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

In this role you will:

• Take a hands-on approach to achieving business objectives and performance management and act as a conduit between GRB and their client referrals offshore.
• Successfully manage own portfolio, adding to the overall success of the CIB CIIOM strategy whilst establishing new business relationships and strengthening existing ones, whilst ensuring fair outcomes for all types of customers.
• Communicating new products, propositions and relevant market information to customers whilst working with GRM/GRBs to deliver HSBC's Sustainable Finance capabilities.
• Devise plans and strategies to generate new business, as well as increasing revenue for existing customers to achieve asset growth and revenue targets.
• Deliver high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customers or other professionals, and always acting according to the highest professional standards in addition to developing effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in these segments.

To be successful in this role you should meet the following requirements:

• Very strong experience in the financial services industry with proven client facing exposure being a must
• Demonstrable knowledge of HSBC group processes with a deep knowledge of ways in which to interact with a variety of global stakeholders
• Some previous expertise in risk management, credit risk, GPS and liabilities would be advantageous with some understanding of capturing deposits being beneficial
• Highly confident, flexible with excellent presentation skills and an energetic and collaborative approach
• Strong organisation, multi-tasking and time management skills with first class interpersonal, relationship building and influencing skills, an excellent communicator, both verbally and in writing

This role is based in Jersey

Opening up a world of opportunity

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [e-mail]

Telephone: [phone]

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