Global Multinational Client Lead

AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd; City Of London; On-site; GBP 70,000 - 95,000; Full time

Job summary

AIG Europe S.A. (U.K.

Branch) & American International Group UK Ltd is seeking a Multinational Client Executive to manage assigned multinational programs, partnering with underwriters and distribution to deliver compliant, bespoke solutions for global clients. You will lead cross-functional delivery, coordinate with stakeholders, and ensure timely, accurate policy and documentation while driving growth across multinational lines of business.

Qualifications

• Commercial insurance experience, preferably client facing.
• Strong technical knowledge of complex multinational programs, including reinsurance structures.
• Client-focused with experience dealing with multinational corporations and senior client personnel/risk managers.
• Strong written & verbal communication, able to build strong relationships with stakeholders.
• Able to handle multiple priorities, delegate effectively and meet tight deadlines / SLAs.
• Able to identify operational improvements and gain technical knowledge to implement improvements.

Responsibilities

• Manage multinational service delivery for the assigned portfolio and be accountable for the multinational client experience.
• Coordinate communication and project management across all internal and external stakeholders throughout the program lifecycle.
• Ensure appropriate design and effective delivery and service of assigned multinational programs.
• Provide multinational technical expertise to underwriters to ensure a compliant program structure and design, and adherence to all local regulatory requirements.
• Lead the promotion and adoption of the AIG Multinational End-to-End process.
• Lead and manage the day-to-day service delivery to ensure the timely issuance of accurate local policy and invoice documentation.
• Partner with Product Underwriters to manage the approval of facultative reinsurance panel participants and the collection of compliant reinsurance documentation for all assigned programs.
• Engage with multinational claims to ensure timely development of multinational claims bulletins / protocols and support on ad hoc program enquiries.
• Partner with underwriting to draft legal documentation for loss sensitive programs and obtain approval from AIG legal counsel.
• Monitor performance and escape where necessary to ensure all agreed Multinational service SLAs are being met.
• Manage and partner with Distribution to coordinate periodic Multinational client/program stewardship meetings.
• Support the profitable growth of the multinational portfolio by working in collaboration with product and distribution.
• Help identify, support, and contribute to internal and external strategies that align our product offerings and grow AIG multinational business.

Skills

Commercial insurance experience

Multinational programs knowledge

Client facing

Communication skills

Stakeholder management

Regulatory awareness

Job description

AIG Europe S.A. (U.K.

Branch) & American International Group UK Ltd is seeking a Multinational Client Executive to manage assigned multinational programs, partnering with underwriters and distribution to deliver compliant, bespoke solutions for global clients. You will lead cross-functional delivery, coordinate with stakeholders, and ensure timely, accurate policy and documentation while driving growth across multinational lines of business.