Global Mobility Coordinator

Howden Group Services Limited; City Of London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working

Reasonable accommodations

Job summary

Howden is a global insurance group with a growing Global Mobility programme. We’re looking for a Global Mobility Coordinator to support employees and stakeholders through the international mobility lifecycle, delivering a smooth and compliant relocation experience.

You will coordinate immigration, documentation, reporting and vendor relationships, track costs and timelines, and help drive continuous improvements across processes while maintaining accuracy and strong stakeholder communication.

Qualifications

• Analytical approach to complex mobility cases.
• Strong coordination across HR, vendors and employees.
• Experience in international HR/global mobility.
• High level of accuracy when handling data and docs.
• Excellent written and verbal communication.
• Proven ability to influence stakeholders and build relationships.

Responsibilities

• Act as a first point of contact for mobility queries and ensure information is captured.
• Coordinate international moves and manage milestones across mobility lifecycle.
• Support immigration review processes with external advisors and documentation.
• Prepare cost projections and documentation for assignments and transfers.
• Track timelines and maintain mobility records with accuracy.
• Generate regular and ad-hoc reports on mobile population.
• Collaborate with relocation, immigration and tax vendors to support employee experience.
• Identify process improvements to evolve the Global Mobility programme.

Skills

Analytical thinking

Coordination

International mobility experience

Attention to detail

Communication skills

Stakeholder management

Job description

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden. We are seeking a Global Mobility Coordinator to support the delivery of Howden’s Global Mobility programme. Reporting to the Global Mobility Manager, this role will play a key part in supporting our growing mobile population as our programme continues to evolve and expand. This is a dynamic, fast‑paced role supporting employees and stakeholders globally throughout the international mobility lifecycle.

The successful candidate will have strong coordination skills, be data‑led and take pride in building and managing stakeholder relationships. This role helps ensure that colleagues relocating internationally receive a smooth and compliant experience, while also supporting internal stakeholders with documentation, case management, reporting and vendor coordination. A tenacious and proactive approach will be key to success in this role. You will be comfortable managing multiple priorities, taking ownership of actions and following issues through to resolution, while maintaining a high level of accuracy and attention to detail. This is an excellent opportunity for someone looking to develop their career in Global Mobility within a growing international organisation and gain exposure to a broad range of mobility activities and stakeholders.

Key Responsibilities

• Act as a first point of contact for all mobility queries, ensuring missing information is identified and captured, cases are logged and queries are successfully resolved in a timely manner.
• Build strong relationships with the wider HR teams, external vendors and the mobile employee population.
• Coordinate international moves throughout the mobility lifecycle, ensuring actions are progressed and key milestones are met.
• Support the Global Mobility Manager as required with annual compliance activities, ad‑hoc projects and programme improvement initiatives.
• Supporting the immigration review process, obtaining advice from external advisors, collecting required documentation and monitoring cases through to completion.
• Prepare cost projection calculations and all documentation for assignments and transfers.
• Track assignment timelines and maintain accurate mobility records.
• Monitor expiry dates for assignments, visas and certificates of coverage, ensuring required actions are identified and progressed.
• Generate regular and ad‑hoc reports on our mobile population.
• Assist with invoicing, cost and budget tracking.
• Work closely with external vendors (relocation services, immigration and tax) to initiate cases, monitor progress and support an effective employee experience.
• Identify opportunities to improve Global Mobility processes, documentation and ways of working as the programme continues to develop.

Knowledge, Skills & Experience

• Analytical approach to working through complex cases
• Strong coordination and organisation skills across processes, procedures, data and documentation.
• International HR or Global Mobility experience.
• High level of accuracy and attention to detail when handling data and documentation.
• Exceptional communication skills, both written and verbal, with the ability to listen, understand requirements and articulate solutions clearly.
• Strong stakeholder management skills, with the ability to build and maintain professional relationships and influence confidently.
• Great team player with a professional and proactive approach.
• Continuous improvement mindset.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond. Reasonable adjustments. We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

*Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.