Global Marketing Production Manager

T. Rowe Price; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

T. Rowe Price in London is seeking an experienced International Production Manager to drive client-facing marketing production across EMEA and APAC.

You will manage print, merchandise, fulfilment, and related services with a focus on quality, cost, and timely delivery, coordinating with regional teams, design, and vendors. You will balance day-to-day execution with continual improvement, lead vendor relationships, oversee online stores, and ensure compliance with brand standards.

Qualifications

• Bachelor’s degree or the equivalent combination of education and relevant experience.
• 5+ years of relevant experience in marketing production, print management, merchandise operations, fulfilment, marketing operations, or a related field.
• Experience managing external vendors, suppliers, or agency partners in a production, sourcing, fulfilment, or operational delivery environment.
• Experience leading production or marketing operations projects involving multiple stakeholders, deadlines, and dependencies.
• Strong knowledge of print production, branded merchandise, fulfilment, and direct mail processes.
• Strong attention to visual detail and the ability to maintain brand standards across all produced materials.
• Understanding of graphic design tools and the ability to specify final print file requirements to designers and review files against established standards.
• Ability to evaluate operational options and make sound recommendations balancing quality, timing, cost, and user experience.
• Strong project management and organisational skills, with the ability to manage multiple priorities across markets and stakeholder groups.
• Strong written and verbal communication skills, with the ability to explain technical or operational considerations clearly to non-specialists.
• Strong attention to detail and commitment to quality, accuracy, and compliance.
• Ability to work independently, exercise sound judgment, and handle issues proactively in a fast-paced environment.

Responsibilities

• Deliver print, branded merchandise, fulfilment, direct mail, and related production services across EMEA and APAC in support of client-facing marketing campaigns, events, and business development activity, with consideration for industry best practices and sustainable production methods.
• Partner with regional marketing teams and other stakeholders to understand campaign objectives, timelines, budgets, audiences, and operational requirements, and translate these into effective production and fulfilment plans.
• Advise stakeholders on production options and trade-offs, including format, sourcing, fulfilment approach, timing, sustainability, quality, and cost, helping them make informed decisions aligned to campaign and business needs.
• Serve as internal project manager for mid- to large-scale production and merchandise initiatives, collaborating with design teams and coordinating schedules, deliverables, dependencies, vendors, and approvals to ensure accurate and timely execution.
• Own the day-to-day management of online print and merchandise stores, including product setup, user experience, growth of self-service capabilities, stock and on-demand offerings, issue resolution, stakeholder feedback, and continuous improvement.
• Manage relationships with key external vendors across print, merchandise, and fulfilment, including primary intermediary vendors and specialist suppliers. Set high standards for service levels, quality, responsiveness, and cost performance, driving improvements where needed. Conduct quarterly business reviews to monitor performance, address issues, and maintain a high level of service.
• Lead or support sourcing activity for production and merchandise requirements, including researching suppliers, preparing specifications, obtaining bids, evaluating options, and making recommendations based on service, quality, scalability, and cost.
• Work closely with vendors to address quality issues, resolve service challenges, and improve delivery standards while maintaining effective working relationships and a strong focus on stakeholder experience.
• Identify opportunities to improve efficiency, increase self-service, standardise repeatable solutions, and reduce manual effort across production and fulfilment processes.
• Partner with internal teams to assess workflow and technology solutions that support more effective delivery of print and merchandise services, including request management, template-based design, online ordering, inventory, and knowledge tools.
• Provide regular reporting and insight on operational activity, vendor performance, service usage, cost trends, and project outcomes, using this information to support decision-making and service improvement.
• Lead the implementation and adoption of practical, scalable solutions for recurring business needs, including standard product ranges, self-serve ordering pathways, and repeatable production approaches for priority initiatives.
• Ensure all production activity is delivered in line with applicable brand, regulatory, compliance, and quality requirements. Coordinate reviews and controls, oversee remediation where issues arise, and help strengthen standards and best practices over time.
• Anticipate operational risks and delivery challenges, develop contingency plans, and respond effectively when priorities, timelines, or requirements change.
• Build strong working relationships across regional marketing teams and related functions, acting as a trusted operational partner and subject matter resource in international production and fulfilment.

Skills

Marketing production

Print management

Vendor management

Project management

Stakeholder management

Merchandising operations

Education

Bachelor’s degree or equivalent

Tools

Adobe Workfront

Coupa

Adobe Express

Job description

T. Rowe Price in London is seeking an experienced International Production Manager to drive client-facing marketing production across EMEA and APAC.

You will manage print, merchandise, fulfilment, and related services with a focus on quality, cost, and timely delivery, coordinating with regional teams, design, and vendors. You will balance day-to-day execution with continual improvement, lead vendor relationships, oversee online stores, and ensure compliance with brand standards.