Global Learning Experience Design Manager

ZipRecruiter; City Of London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global consulting firm based in London is seeking an experienced Learning Designer to create engaging compliance training for employees. The ideal candidate will have at least 5 years of experience in instructional design and a strong understanding of learning technology. Responsibilities include designing effective training solutions and collaborating with various stakeholders. This role requires excellent communication skills and the ability to manage multiple projects in a fast-paced environment.

Qualifications

• Minimum 5 years’ experience in instructional design, learning technology and user experience.
• Proven track record in designing training that drives behavior change in a global organization.
• Excellent English oral and written communication skills required.

Responsibilities

• Design learning experiences that support BCG’s global Risk and Compliance strategy.
• Create engaging and accurate compliance learning for all BCG employees worldwide.
• Manage multiple compliance learning projects simultaneously from scoping through delivery.

Skills

Learning design

Stakeholder management

Project management

Education

Bachelor's or master's degree in education or digital technology

Tools

eLearning tools and authoring software

Job description

Job Description

Who We Are: Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do: Design learning experiences that support BCG’s global Risk and Compliance strategy. In this role, you will create engaging and accurate compliance learning for all BCG employees worldwide, including onboarding, refreshers, and mandatory training modules.

• Create eLearning, live and virtual live sessions that are memorable, behaviourally impactful, and aligned with BCG’s standards.
• Collaborate with internal risk and compliance teams, subject matter experts, vendors, and training teams to ensure our learning interventions not only inform but shift behaviours to drive a culture of integrity and accountability.

You will influence how our people understand and embody compliance values across geographies and roles.

YOU'RE GOOD AT:

• Learning design: Designing effective, engaging, and behaviour-changing learning experiences.
• Distilling complex regulatory and policy requirements into accessible, learner-friendly formats.
• Creating compelling, multi-modal learning.
• Conducting learner and stakeholder analysis to understand needs, knowledge gaps, and risks.
• Ensuring accuracy and consistency of compliance content in collaboration with SMEs and Legal/Risk teams.
• Partnering with vendors to drive outcomes and ensure solutions meet learner needs.

Stakeholder management: Working successfully within a complex, matrix-structured organization is essential; experience doing so virtually is strongly preferred.

• Convincing and driving alignment between stakeholders, including senior stakeholders, with your confident and competent demeanour.
• Balancing multiple perspectives while advocating for learner-centric, high-quality solutions.
• Performing successfully in a fast-paced, intellectually intense, service-oriented environment.

Project management: Scoping, designing, and developing effective training solutions in partnership with stakeholders and according to BCG's goals.

• Managing multiple compliance learning projects simultaneously from scoping through delivery.
• Building and executing detailed project plans, tracking deliverables and ensuring timely rollout.

What You'll Bring:

• Bachelor's or master's degree, ideally in education or digital technology.
• Minimum 5 years’ experience in instructional design, learning technology and user experience.
• Experience in live and live virtual classroom design, leveraging technology to enhance the experience.
• Deep understanding of instructional design principles, with experience creating compliance or regulated content.
• Proven track record in designing training that drives behaviour change in a global organization.
• Experience collaborating with legal, risk, or regulatory functions is highly desirable.
• Strong analytical and storytelling skills to translate policies into impactful narratives.
• Understanding of eLearning tools and authoring software.
• Strong project management skills.
• Experience working with remote international teams.
• Excellent English oral and written communication skills required.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, sex, sexual orientation, gender expression, origin, disability, protected veteran status, or any other characteristic protected under provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.