Global IT Service Lead - Events & Staff Support

Big Science Sweden; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

30 days annual leave

Generous pension scheme

Support with relocation

Social events

Family-friendly environment

Job summary

Big Science Sweden is seeking an IT Service Manager to oversee the IT service for SKAO staff and the community at the SKAO Global Headquarters at Jodrell Bank Observatory, Cheshire, UK. The successful candidate will manage IT staff resources, lead support for IT services, and implement improvements across various platforms. This role offers a multicultural work environment and significant benefits, including 30 days of annual leave, relocation support, and a generous pension scheme.

Qualifications

• Experience managing IT services and support teams.
• Strong understanding of IT support frameworks.
• Ability to coordinate global resources effectively.

Responsibilities

• Manage IT service provided to SKAO staff and the community.
• Coordinate global IT staff resources for high-quality support.
• Drive service improvements and platform enhancements.

Skills

IT service management

Team leadership

User-focused outcomes

Technical delivery

Job description

Big Science Sweden is seeking an IT Service Manager to oversee the IT service for SKAO staff and the community at the SKAO Global Headquarters at Jodrell Bank Observatory, Cheshire, UK. The successful candidate will manage IT staff resources, lead support for IT services, and implement improvements across various platforms. This role offers a multicultural work environment and significant benefits, including 30 days of annual leave, relocation support, and a generous pension scheme.