Global IT Platform Engineer Senior Manager

Boston Consulting Group (BCG); London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Join Boston Consulting Group (BCG) as a Global IT Platform Engineer Senior Manager in London. This role centers on enhancing the ServiceNow platform through developing and supporting critical IT applications, optimizing performance, and maintaining platform integrations. Engage with a high-performing team to drive innovative solutions and improvements in a dynamic environment.

Qualifications

• 8+ years of experience with ServiceNow solutions required.
• Proven experience with CMDB solutions and integrations.
• Strong proficiency in JavaScript for ServiceNow development.

Responsibilities

• Develop and support CMDB and ITAM on ServiceNow platform.
• Ensure platform integrations, upgrades, and ongoing maintenance.
• Collaborate in Agile ceremonies and prioritize work effectively.

Skills

JavaScript

ServiceNow Development

Communication

Agile Methodology

Education

ServiceNow Certifications

Job description

Join to apply for the Global IT Platform Engineer Senior Manager role at Boston Consulting Group (BCG)

1 week ago Be among the first 25 applicants

Join to apply for the Global IT Platform Engineer Senior Manager role at Boston Consulting Group (BCG)

Get AI-powered advice on this job and more exclusive features.

Locations: Boston | Canary Wharf | Atlanta

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities.

As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You’ll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform’s evolution to meet the needs of our dynamic and fast-paced environment.

YOU’RE GOOD AT

• Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work
• Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities
• Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability
• Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis
• Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes
• Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals
• Embracing Agile ways of working and adapting quickly to changing priorities and business needs
  
  

What You'll Bring

• 8+ years of experience developing and maintaining ServiceNow solutions
• 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping.
• Proven experience in platform upgrades, performance optimization, and maintenance
• Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging
• Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps
• ServiceNow certifications are highly preferred
  
  

Who You'll Work With

You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Business Consulting and Services

Referrals increase your chances of interviewing at Boston Consulting Group (BCG) by 2x

Sign in to set job alerts for “Senior Information Technology Engineer” roles.

Senior Infrastructure Engineer (up to £58,492)

London, England, United Kingdom 1 week ago

Senior Infrastructure Engineer (up to £58,492)

London, England, United Kingdom 2 days ago

London, England, United Kingdom 3 weeks ago

Slough, England, United Kingdom £35,000.00-£40,000.00 4 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 month ago

Junior Systems Administrator (Ref: -bbd6)

London, England, United Kingdom £35,000.00-£40,000.00 16 hours ago

London, England, United Kingdom 5 months ago

Army - Finance and Systems Administrator

London, England, United Kingdom 3 days ago

London, England, United Kingdom 5 months ago

London, England, United Kingdom 1 hour ago

London, England, United Kingdom 1 month ago

Senior Infrastructure Operations Engineer

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 weeks ago

Information Technology Help Desk Manager

Greater London, England, United Kingdom 1 week ago

Senior Infrastructure Operations Engineer

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 days ago

Dartford, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 2 weeks ago

Information Technology Senior Security Manager

London, England, United Kingdom 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.