Global IT Infrastructure Lead | Build & Mentor Team

Office Collective

Greater London

On-site

GBP 51,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Bonus

Exceptional benefits

Job summary

Office Collective in London (Hammersmith) seeks an experienced IT Infrastructure Manager to lead the global infrastructure programme. You will shape strategy, deliver solutions, and coach a team of seven direct reports across time zones.

You’ll manage budget, KPIs, and ITIL processes while collaborating with senior stakeholders to align technology with business goals. A strong production tech background and executive communication are essential.

Qualifications

Minimum 3 years’ experience in a similar IT infrastructure management role.
Experience in ITIL-based environments is essential.
Proven ability to set KPIs and meet or exceed SLAs.

Responsibilities

Develop infrastructure and desktop strategy with senior stakeholders.
Oversee all IT infrastructure including servers, storage, virtualization, desktop, database, print, media/files, directory services and messaging.
Lead, motivate and develop the infrastructure team across time zones.
Assist with procurement and implementation of IT systems.
Stay current with desktop trends and evaluate business impact.
Maintain records and manage the technology budget for maximum ROI.