Global Insurance Business Analyst - Remote & Flexible

QBE European Operations plc.; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

30 days holiday + buy up to 2 days

Pension – 10% employer contributions

Private medical insurance

Family friendly policies – 26 weeks of

Remote work up to 20 days abroad

Cycle-to-Work

Job summary

QBE European Operations plc. is seeking an experienced Business Analyst to join our London-based International and Multinational team on a full-time and permanent basis.

You will elicit and document requirements, create epics and user stories, and produce BPMN models to support multi-vendor delivery across complex change programs. You will collaborate with stakeholders, project managers, architects, developers and testers, drive workshops and maintain Artefacts in Confluence and Jira while

Qualifications

• Experience in insurance business analysis and supporting technology and business change initiatives.
• Elicitation of requirements, process analysis and workshop facilitation.
• Development of user stories and acceptance criteria.
• BPMN process modelling experience.
• Experience with TOM design.
• Strong stakeholder management and communication skills.
• Proficiency with Jira and Confluence.
• Ability to challenge constructively and drive evidence-based decisions.
• Experience across multiple priorities and delivery streams.

Responsibilities

• Elicit, analyse, prioritise and document business, functional and non-functional requirements.
• Create and maintain epics, user stories, acceptance criteria and traceability.
• Facilitate workshops and stakeholder interviews.
• Produce current and future-state BPMN process models, ideally in Signavio.
• Collaborate with stakeholders, project managers, architects, developers and testers to support delivery.
• Support backlog refinement, testing, defects and implementation activities.
• Create and maintain analysis artefacts and project documentation in Confluence.
• Manage requirements, user stories, defects and delivery activities in Jira.
• Ensure deliverables align with governance and quality standards.
• Work independently within multi-vendor, cross-functional teams.

Skills

Requirements elicitation

Process analysis

Workshop facilitation

Stakeholder management

BPMN modelling

Signavio

Jira

Confluence

TOM design

Insurance domain knowledge

Tools

Jira

Confluence

Signavio

Job description

QBE European Operations plc. is seeking an experienced Business Analyst to join our London-based International and Multinational team on a full-time and permanent basis.

You will elicit and document requirements, create epics and user stories, and produce BPMN models to support multi-vendor delivery across complex change programs. You will collaborate with stakeholders, project managers, architects, developers and testers, drive workshops and maintain Artefacts in Confluence and Jira while