Global Immigration Consultant / Senior Consultant - UK (Remote)

TN United Kingdom; Greater London; Remote; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated professional to provide global immigration advice across the EMEA region. In this remote role, you will manage complex cases, ensuring client needs are met with exceptional service. Your proactive approach will help build strong relationships with clients, while your analytical skills will guide effective solutions. This position offers a unique opportunity to work in a dynamic environment, where your contributions will directly impact client satisfaction and success. If you are ready to take on this challenge, we encourage you to apply.

Qualifications

• Experience in global corporate immigration is essential.
• Strong communication and customer service skills are required.

Responsibilities

• Deliver global immigration advice and process for corporate clients.
• Manage complex cases and maintain client relationships.

Skills

Global corporate immigration experience

Excellent communication skills

Customer service skills

Time management

Analytical skills

Problem-solving skills

Research skills

Team player

IT skills

Job description

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Client:

JAM Recruitment

Location:

England, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

534b659c80da

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Job Type: Permanent

Location: Remote Role / UK Wide

Salary: Negotiable + Bonus + Benefits

The successful candidate will be responsible for delivering global immigration advice and processing for several corporate clients across the EMEA region.

The Role:

The successful candidate will be responsible for, but not limited to, the following:

• Carrying out global casework for assigned countries (mostly EMEA Region), including case initiation, case assessment, provision of advice on applicable rules and procedures, case preparation and submission, monitoring progress, and follow-up on completion.
• Ability to handle complex cases and work with VIP clients.
• Listening actively to client needs to ensure these are met and anticipating customer needs where possible, offering proactive advice.
• Remaining updated on industry events/circumstances that may be relevant to the client.
• Communicating regularly with clients to build a warm relationship while focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations.

The Person:

• Previous experience of global corporate immigration.
• Confidence liaising regularly with clients of all levels.
• Excellent communication and customer service skills.
• Excellent time management and prioritization skills - able to multi-task in a fast-paced environment.
• Strong communication and drafting skills.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to conduct research independently.
• Ability to think and act independently with professionalism, discretion, and confidentiality.
• Excellent customer and client relationship skills, meeting the highest standards of service.
• Ensure client expectations and issues are understood, developing collaborative relationships.
• Be a team player. Participate in and facilitate a team environment.
• Familiarity with financial control of client accounts and time recording, for example.
• Ensure fees are collected in a timely manner, following up with clients as necessary.
• Good IT skills.
• Able to deliver to budget, working consciously to achieve team and individual objectives.
• Demonstrates a commitment to change where relevant.
• Maintain and apply an up-to-date knowledge of the firm's risk management policies and operational procedures.
• Promotes the firm's values and beliefs, demonstrating integrity and maintaining an ethical stance, using flexibility and tact to express views as necessary.