Global Head of Sales Operations

Expereo; London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading company in managed internet solutions is seeking a Global Head of Revenue Operations to optimize sales processes from Lead to Order. This strategic role involves overseeing tools, systems, and team management to enhance productivity and customer experience while fostering a culture of continuous improvement.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Work From Home

Qualifications

• 8+ years of experience in sales operations, business operations, or sales strategy.
• Proven track record of driving transformational change in complex sales organizations.
• Experience with sales forecasting, pipeline management, and performance metrics.

Responsibilities

• Drive the design and implementation of scalable sales processes and best practices.
• Lead sales forecasting, pipeline analysis, and sales performance reporting.
• Build, lead, and mentor a high-performing revenue operations team.

Skills

Project Management

Analytical Skills

Stakeholder Engagement

Education

Bachelor's degree in Business, Marketing, Finance, or related field

MBA (preferred)

Tools

Salesforce

HubSpot

Tableau

Excel

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else while providing One Global Experience, giving Visibility, Control and Security through expereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

The Role:

The Global Head of Revenue Operations is responsible for defining, measuring and transforming the sales process from Lead to Order. This strategic role oversees the tools, processes and systems that enable the sales team to achieve revenue goals, improve productivity, and deliver an excellent customer experience.

Key Responsibilities:

Strategic Planning & Execution:

• Drive the design and implementation of scalable sales processes and best practices.
• Develop data-driven insights to inform forecasting and strategic decision-making.

Leads to Order Process Optimization:

• Analyse Lead to Order workflows and implement process improvements and changes to increase efficiency and conversion rates.
• Implement automation and standardization across the sales lifecycle from initial discovery through quote to order
• Ensure alignment between marketing, sales, finance, and commercial teams.

Sales Tools & CRM Management:

• Evaluate, implement, and optimize sales tech stack (e.g., CRM, CPQ, forecasting tools), with a strong focus to implement automation and AI to eliminate manual processes.
• Ensure systems are integrated, scalable, and drive actionable insights.
• Ensure the sales team has access to accurate and up-to-date data and reporting tools.

Forecasting & Reporting:

• Lead sales forecasting, pipeline analysis, and sales performance reporting.
• Oversee the development of real-time dashboards, forecasting tools, and analytics to inform strategy.
• Use data to identify growth opportunities and guide resource allocation to sales leadership and Executive teams
• Drive adoption of new tools, processes, and metrics across the sales team through training and change management.

Incentives & Compensation:

• In conjunction with the Commercial Director, design and manage sales compensation plans that drive desired behaviours and outcomes.
• Monitor and ensure the effectiveness and fairness of incentive programs.

Team Leadership & Development:

• Build, lead, and mentor a high-performing revenue operations team.
• Foster a culture of innovation, accountability, and continuous improvement

Requirements

• Bachelor's degree in Business, Marketing, Finance, or a related field (MBA preferred).
• 8+ years of experience in sales operations, business operations, or sales strategy.
• Proven track record of driving transformational change in complex sales organizations.
• Experience with sales forecasting, pipeline management, and performance metrics.
• Strong understanding of sales processes, CRM systems (especially Salesforce), sales enablement platforms, and BI tools
• Strong project management, analytical, and stakeholder engagement skills.
• Experience in fast-paced, high-growth, or evolving business environments.

Preferred Skills:

• Proficiency in tools like Salesforce, HubSpot, Tableau, Excel, or similar.
• Familiarity with SaaS or B2B sales models.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home

Beyond the Job

We're proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO (Equal Employments Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.