Global Head of DE&C Project Operations

DIGITAL REALTY; United Kingdom; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in data center solutions seeks a Global Head of Project Operations. This role is pivotal for enhancing operational excellence across large-scale construction projects, focusing on risk management and digital transformation. The ideal candidate will possess strong leadership and analytical skills, with a decade's experience in the field.

Qualifications

• Minimum 10 years of experience in data center design.
• Extensive experience in construction project management.
• Proven expertise in risk management.

Responsibilities

• Design and implement risk management frameworks.
• Lead the integration of digital tools for efficiency.
• Establish global schedule governance frameworks.

Skills

Risk Management

Process Optimization

Communication

Leadership

Analytical Skills

Education

Bachelor’s degree in Civil, Structural, Architectural, Electrical, or Mechanical Engineering

Tools

Primavera

Power BI

Tableau

Job description

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The role of the Global Head of Project Operations is essential in driving operational excellence across global construction projects, focusing on risk management, digital tooling, process optimization, workflow efficiency, reporting, automation, schedule governance, and collaborative planning. The ideal candidate will implement strategies to improve project performance while promoting innovation and efficiency. The Design, Engineering & Construction Group’s driver is to deliver a quality service and product that complies with our internal standards as well as customer expectations by working with our professional teams to apply our systems, procedures and culture.

What you’ll do

• Risk Management: Design and implement comprehensive risk management frameworks to proactively identify, evaluate, and mitigate construction project risks, ensuring alignment across global projects.
• Digital Tooling and Automation: Lead the adoption and integration of digital tools and technologies to enhance operational efficiency, streamline reporting, scheduling, and workflows, and reduce manual effort.
• Process Optimization and Workflow Management: Analyze and optimize workflows and processes to improve efficiency, reduce waste, and standardize practices across regions to ensure alignment with global best practices.
• Reporting and Data Insights: Develop and maintain centralized reporting systems to provide visibility into project performance, leveraging advanced analytics to identify trends, risks, and opportunities.
• Schedule Governance: Establish and oversee a global schedule governance framework to ensure consistency and adherence to project milestones, supporting on-time project delivery.
• Collaborative Planning: Foster a culture of collaboration by facilitating workshops, planning sessions, and aligning teams across functions to ensure cohesive project execution.
• Risk Awareness Culture: Promote a risk-aware culture through training, tools, and organizational practices, ensuring proactive risk management across all projects.
• Contract Management: Collaborate with Legal & Risk Management to standardize contracting methods, ensuring schedule and cost obligations are adhered to by consultants, vendors, and contractors.
• Automation Strategy Implementation: Implement data-driven automation strategies to streamline project management and reporting, driving efficiency and accuracy.
• KPI Development and Continuous Improvement: Establish KPIs and feedback mechanisms to monitor processes and continuously improve operational performance across projects.

What you’ll need

• Minimum 10 years of experience in data center design, with 7-10 years of progressive management experience, ideally within large-scale construction or development projects.
• Bachelor’s degree inCivil, Structural, Architectural, Electrical, or Mechanical Engineering, Construction Management or related field.
• Extensive experience in construction project management, including digital transformation, risk management, and operational optimization.
• Proficiency in construction-related digital tools and reporting platforms (., Primavera, Power BI, Tableau, or similar), with an understanding of automation and data visualization technologies.
• Strong understanding of schedule governance and change control within an Owner-Operator development organization, with a focus on delivering on time and within budget.
• Proven expertise in risk management and the ability to integrate commissioning and schedule coordination effectively across various technical disciplines (CSA, mech, elec, ICT).
• Strong leadership and stakeholder management skills, with the ability to inspire and align diverse teams and communicate complex technical challenges to both technical and non-technical audiences in a multi-geography environment.
• Experience in full project life cycle management, from planning and design to permitting, construction, commissioning, and IST (Integrated Systems Testing).
• Proficiency in construction-related digital tools and reporting platforms (., Primavera, Power BI, Tableau, or similar), with an understanding of automation and data visualization technologies.
• Demonstrated ability to promote teamwork and foster collaboration across multiple teams, navigating conflicts and ensuring efficient problem resolution.
• Analytical mindset and strong problem-solving skills, with the ability to break down complex issues into manageable components and provide effective solutions.
• Adept at managing multiple initiatives concurrently while maintaining effective time management skills and operating in high-pressure, fast-paced environments.
• Experience in process optimization and workflow management, with the ability to standardize processes across regions and implement new systems to enhance operational efficiency.