Global Head of Data Centre Strategy and Operations

ISS Global; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Engineering Data Centres Lead to oversee engineering delivery services across Data Centre environments. This pivotal role involves managing operations, maintenance, and strategic initiatives to enhance energy efficiency and operational risk management. You will collaborate with technical leads and senior leadership to ensure compliance and excellence in service delivery. If you have a strong background in engineering management and a passion for driving operational success in critical environments, this opportunity offers a chance to make a significant impact in a dynamic team setting.

Qualifications

• 5+ years of experience in Data Centres/Critical Operations.
• Chartered member of a relevant professional institution.

Responsibilities

• Manage supplier onboarding and ensure competence.
• Drive consistency in portfolio management and service levels.
• Lead technical teams and ensure safe, compliant workplaces.

Skills

Interpersonal Skills

Analytical Skills

Communication Skills

Risk Management

Leadership

Education

Bachelor’s Degree in Building Services Engineering

Job description

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Preferred London / Any other location in UK can be discussed during the interview

Application deadline: 18 April 2025

Main purpose of the position:

The Engineering Data Centres Lead will be responsible and accountable for all engineering delivery services and will have a regional responsibility for the strategy, operations and maintenance across the Data Centre environments. Providing assurance to both ISS and the Client that all operational and compliance activity is delivered.

The role will sit within the Global Technical Services team and will be accountable for the delivery of all aspects of Data Centre Operations including energy efficiency management measures, through both in-house teams and contracted providers. The role will contribute to ongoing development of technical solutions across the Regional Data Centre environments with operational responsibility for all aspects of operational risk, maintenance, operations, and the implementation of strategic maintenance models.

What you’ll do:

• Supplier management – ensuring all are competent and onboarded correctly
• Portfolio management – drive consistency and a high level of service
• Capital investment – consistent approach to project management
• People management – provide technical leadership, expertise and coaching
• Overall responsibility for ensuring safe and compliant workplaces

Who you’ll work with:

• Technical Leads
• Site Leaders
• Senior Leadership

Key qualifications:

• Bachelor’s Degree or equivalent in a Building Services Engineering related field.
• Min 5-year relevant working experience in Data Centres / Critical Operations with at least 3 years in a senior management position.
• Excellent knowledge of risk management model approaches and frameworks within a banking environment
• Specific knowledge of current legislation and mandatory standards relating to safe working practices.
• High standard of Engineering knowledge and experience, particularly major complex buildings
• Technical/specialist knowledge in Engineering Management, operating at a senior technical level within an organisation with a significant property portfolio.
• Qualified to a Chartered member of a relevant professional institution.

Personal skills you excel:

• Excellent interpersonal skills
• Excellent analytical and reporting skills
• Effective influencing and communication skills at all levels
• Ability to successfully interface with senior management
• Excellent understanding of risk based models and frameworks, processes and policies
• Ability to understand organisational and client changing needs and adapt approaches when required.
• Must be able to provide senior leadership, support and motivation to the team in a highly demanding environment
• Excellent technical capabilities with a proven track record in critical environments

How you’ll apply:

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.