Global Head of Controls Chief Technology Office

HSBC Global Services Limited; London; Hybrid; GBP 100,000 - 150,000; Full time

Job summary

HSBC is seeking a Global Head of Controls within their Chief Technology Office in London. This hybrid role will drive risk management practices and cultural change across the organization while ensuring alignment with strategic objectives. Candidates should possess significant experience in risk governance, technology controls, and strategic planning.

Qualifications

• Experience in technology controls, infrastructure, and risk management.
• Proven skills in strategic planning and team management.

Responsibilities

• Enforce robust risk governance and ensure stakeholder visibility.
• Conduct high-quality reviews of control performance.
• Raise awareness of risks, controls, and risk management.

Skills

Technology controls

IT architecture

Non-Financial Risk framework

Strategic planning

Team management

Critical thinking

Job description

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Global Head of Controls Chief Technology Office, London

Client: HSBC Global Services Limited

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 33a7834214a2

Job Views: 7

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description:

Global Head of Controls Chief Technology Office

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, conducting high-quality reviews of the bank's control environment, conducting end-to-end control reviews on key controls, maintaining robust risk governance focused on material risks and issues, and evolving a culture of continuous and consistent risk management.

In this role, you will join a growing team to partner with the HSBC Chief Technology Office (CTO) to ensure delivery of risk-based, strategic outcomes globally, including informing and advising on relevant risk and control issues, initiatives, and updates impacting the Group.

You will be a leader within the GCIO Chief Control Office (GCIO CCO) function supporting the CTO within HSBC.

This is a global role, responsible for supporting CTO activities, driving cultural change, and delivering robust risk management practices and control governance across GCIO to ensure transparency and clarity of CTO risk management across all regions and entities.

Key responsibilities include:

• Enforcing robust risk governance and ensuring stakeholder visibility of key risks and remediation activities.
• Partnering, advising, and monitoring risk appetite in line with business requirements, providing support and challenge.
• Conducting high-quality reviews of control performance and facilitating controls remediation.
• Raising awareness and understanding of risks, controls, and risk management.
• Continuously improving risk control and monitoring behaviors.
• Embedding the Bank’s Risk Management Framework.

Skills required:

Technical:

• Technology controls - infrastructure, architecture, software development lifecycle
• IT architecture, infrastructure (including database and middleware), platforms, Cloud
• Non-Financial Risk framework
• Risk and control reviews
• Strategic planning and translating strategies into operational goals
• Executive leadership and relationship management

Behavioural:

• Strategic planning
• Customer orientation
• Outcome orientation
• Team management

Cognitive:

• Divided attention
• Quantitative skills
• Critical thinking
• Logic and reasoning

This role is based in London on a hybrid basis.

At HSBC, we value diversity and inclusion. We are committed to creating inclusive workplaces and removing barriers to careers for everyone, including those with disabilities or neurodivergent conditions. We are a Disability Confident Leader and will offer interviews to candidates who meet the minimum criteria and have needs requiring accommodations during recruitment.