Global Go To Market Program Manager,

Ingenico Group; Dunfermline; On-site; GBP 50,000 - 90,000; Full time

Job summary

Ingenico is seeking a Launch Lead to define and deliver go-to-market strategies for our product portfolio. You will coordinate with Sales, Marketing, Product and Technology to ensure readiness and successful market adoption across global markets.

The role requires strong program management, excellent communication across diverse teams and a track record of delivering complex launches on time. You will foster a culture of collaboration and continuous improvement within the GTM function.

Qualifications

• Proven experience in complex portfolio, program, and project implementations.
• Strong grasp of B2B sales and commercial processes.
• Ability to navigate ambiguous environments and collaborate for common outcomes.
• Experience leading diverse, cross-functional, global teams.
• Superior communication skills with ability to engage both technical and non-technical stakeholders.
• Adaptable, analytical, and solution-oriented with a keen attention to detail.

Responsibilities

• Manage the global product launch process from concept to sales readiness.
• Develop and execute go-to-market plans and internal readiness.
• Create and maintain detailed project timelines for launches.
• Coordinate with product, marketing, support, sales, and supply chain teams.
• Develop sales training materials to support new products.
• Lead weekly cross-functional meetings and provide updates.
• Oversee pre-launch marketing to post-launch support.
• Identify risks with product managers and mitigate delays.
• Foster continuous improvement within the GTM team.

Skills

Portfolio programs

B2B sales processes

Cross-functional leadership

Global teams

Stakeholder communication

Analytical thinking

Ambiguity navigation

Job description

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The launch pillar is responsible for defining clear, measurable launch goals and strategies, and developing detailed, comprehensive launch plans that outline every necessary step. This includes ensuring readiness across all organizational functions—sales, marketing, product, and customer support—so that each team is prepared for a successful product launch.

A key aspect of the launch is tracking and communicating progress across all stakeholders, ensuring alignment and addressing any emerging challenges. Additionally, the launch pillar involves building and leading a cross-functional team to drive market success, ensuring that products not only launch smoothly but also gain traction in the market. Training programs are designed and delivered to empower sales channels, equipping them to focus on articulating the product's value rather than just its features, which helps drive long-term customer engagement.

Works closely with:

Sales, GTM Customer Lead, Marketing, GTM Strategy, Product Management, Technology

Essential Responsibilities:

The main duties and responsibility of this role are to provide solutions and support to clients for all product solutions we are providing, which include but are not limited to the following:

Go-to-Market Execution

• Manage all elements of the global product launch process including value proposition articulation, development and execution of go-to-market plans and internal organizational readiness
• Work with operational stakeholders to drive detail plans as appropriate.
• Create and maintain detailed project timelines for new product launches and customer introductions from concept to sales-readiness, ensuring milestones are met, including inputs, timelines and key deliverables from cross-functional stakeholders, managing multiple launches at the same time
• Work closely with product development, marketing, support, sales, GTM customer lead and supply chain teams to establish and adjust timelines, ensuring alignment with overall business objectives.
• Work with stakeholders to develop sales training and any additional materials and information necessary to aid the sales teams in effectively selling new products to prospective and existing customers
• Coordinate and facilitate weekly cross-functional meetings, providing project updates and guiding teams through next steps.
• Oversee all aspects of product launch, from pre-launch marketing efforts to post-launch support.
• Monitor and proactively with product managers to identify development risks, suggesting appropriate action plans to mitigate potential delays.
• Contribute to a collaborative, accountable, and continuous improvement culture within the GTM team

Competency/Skill Requirements

• Proven experience in complex portfolio, program, and project implementations.
• Strong grasp of B2B sales and commercial processes.
• Ability to navigate ambiguous environments and collaborate for common outcomes.
• Experience leading diverse, cross-functional, global teams.
• Superior communication skills with ability to engage both technical and non-technical
• stakeholders.
• Adaptable, analytical, and solution-oriented with a keen attention to detail.

Behavioural skills

• Autonomous, proactive, and self-driven with strong organizational skills.
• Analytical problem-solving abilities.
• Demonstrated leadership with a flair for innovation.
• Effective collaboration across varied cultures and geographies.
• Agile and decisive with a client-centric approach.