Global Freight Operations Agent (High-Tech)

AIT Worldwide Logistics; Colnbrook; Presencial; GBP 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare

Pension plan

Life Assurance

26 days annual leave

Eyecare vouchers

Cycle to Work

Volunteer hours

Descripción de la vacante

AIT Worldwide Logistics is seeking an Operations Agent – High-Tech in Colnbrook, United Kingdom. You will execute a broad range of global operational tasks, including quoting, tracking, vendor management and customer service, specializing in international air and related operations.

You will support the business by ensuring QMS compliance, accurate reporting and timely documentation. The role requires 3–5 years in a similar capacity and a high level of detail in a fast-paced setting.

Formación

• Experience in international operations in freight forwarding is mandatory.
• 3–5 years in a similar role.
• Attention to detail and ability to work in fast-paced, high-volume environments.

Responsabilidades

• Quote, track and dispatch shipments and manage vendor relationships globally.
• Serve as primary contact for designated customers and projects.
• Track shipments daily and update status in the system; coordinate with service teams.
• Quote and route freight across multiple modes (Domestic & International).
• Respond to calls and emails within one hour; keep proactive communications.
• Maintain daily tracking worksheet and inform customers of issues.
• Support local sales and offices with freight issues.
• Collect, scan and file paperwork daily.
• Ensure SLA/KPI/SOP adherence and compliance.
• Handle Dangerous Goods shipments per applicable laws.

Conocimientos

International ops

Freight forwarding

Customer service

Problem solving

Educación

High School diploma

Descripción del empleo

AIT Worldwide Logistics is seeking an Operations Agent – High-Tech in Colnbrook, United Kingdom. You will execute a broad range of global operational tasks, including quoting, tracking, vendor management and customer service, specializing in international air and related operations.

You will support the business by ensuring QMS compliance, accurate reporting and timely documentation. The role requires 3–5 years in a similar capacity and a high level of detail in a fast-paced setting.