Global Freight Forwarding Apprentice

DHL Global Forwarding; West of England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement

Pension with life assurance

Employee assistance programme

Voluntary benefits package

Training and development

Job summary

DHL Global Forwarding is seeking a motivated candidate to learn transport planning and vehicle routing, raise bookings, and support the Transport Manager across maintenance scheduling. You will log issues, brief drivers, and assist the customer service team while gaining exposure to regulatory and system processes.

The role offers exposure to tachograph rules, UK HMRC procedures, and a foundation in freight forwarding with growth opportunities within DHL Group.

Qualifications

• Clear and concise communication skills (written and spoken).
• Ability to follow processes.
• Support a culture of continuous improvement.
• Inter-personal skills: influencing, communication, relationship management, cultural awareness, cross-team work.

Responsibilities

• Learning transport planning and vehicle routing.
• Raising customer bookings.
• Supporting the Transport Manager with vehicle servicing and maintenance scheduling.
• Logging and reporting operational issues.
• Briefing drivers at the start of the day and conducting debriefs.
• Assisting the customer service team with queries.
• Developing an understanding of tachograph regulations.
• Gaining experience across multiple internal and external systems.
• Visiting customers.

Skills

Communication

Process Adherence

Continuous Improvement

Inter-personal Skills

Freight Forwarding Knowledge

HMRC Procedures

GCSEs Maths & English

Education

GCSEs Maths & English

Job description

DHL Global Forwarding is seeking a motivated candidate to learn transport planning and vehicle routing, raise bookings, and support the Transport Manager across maintenance scheduling. You will log issues, brief drivers, and assist the customer service team while gaining exposure to regulatory and system processes.

The role offers exposure to tachograph rules, UK HMRC procedures, and a foundation in freight forwarding with growth opportunities within DHL Group.