Global Field Installations & Tech Support Engineer

Energy Jobline ZR; Hemel Hempstead; On-site; GBP 26,000 - 38,000; Full time

Job summary

Energy Jobline ZR is seeking a Field Installation & Technical Support Engineer in Hemel Hempstead. The role involves hands-on installation, commissioning and field service across the UK and internationally, with regular travel to customer sites.

You will diagnose hardware, software and connectivity issues, perform preventative maintenance and provide excellent customer care. A driver is required and there will be travel and field-based work.

Qualifications

• Technically curious with a natural problem solver mindset.
• Organised and reliable, able to manage workload independently.
• Strong communication with customers and internal teams.

Responsibilities

• Install and commission equipment at customer sites and coordinate with depot.
• Diagnose, repair and troubleshoot hardware, software and connectivity issues.
• Record installations and service activities accurately in systems.

Skills

Problem solving

Organised & reliable

Independent worker

Customer communication

Hardware & software troubleshooting

Documentation accuracy

Travel readiness

Job description

Energy Jobline ZR is seeking a Field Installation & Technical Support Engineer in Hemel Hempstead. The role involves hands-on installation, commissioning and field service across the UK and internationally, with regular travel to customer sites.

You will diagnose hardware, software and connectivity issues, perform preventative maintenance and provide excellent customer care. A driver is required and there will be travel and field-based work.