Global Events Lead: Scale Community Experiences

Muzz; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Generous Holiday / PTO

International travel

Meaningful equity

A day off per month to learn

33 days of holiday

Job summary

Muzz is seeking a Global Events Coordinator to make offline experiences a core part of our community-building worldwide. You’ll own the global events playbook, standards, measurement and rhythm, while partnering with Regional Leads and local Event Marketing Specialists in 15 focus countries to deliver consistent, localised experiences.

The role requires 5+ years in event marketing or related fields, with a strong commercial mindset and the ability to manage complex programs across markets.

Qualifications

• Global events experience at scale with repeatable processes.
• Data-driven approach to attendance, cost, profitability and feedback.
• Highly organised, proactive and detail-oriented.
• Balance quality with event economics and customer experience.
• Ability to coordinate across multiple countries and time zones.

Responsibilities

• Own the global events strategy, operating rhythm and standards for Muzz.
• Coordinate delivery of at least one singles or social event per country per month.
• Coordinate larger-scale events per country each quarter.
• Develop and maintain a global event playbook with localised versions.
• Standardise event formats, checklists and best practices across markets.
• Work with local teams to identify effective formats and test new ones.
• Support local Event Marketing Specialists with planning, logistics, suppliers and budgets.
• Establish standards for event quality, attendee experience and delivery.
• Develop a consistent attendee feedback approach to measure improvement.
• Explore channels to capture feedback via the Muzz app and other channels.
• Monitor attendance, registration, no-show rates, cost per attendee, revenue and profitability.

Skills

Global event operations

Data-driven management

Operational excellence

Commercial mindset

Job description

Muzz is seeking a Global Events Coordinator to make offline experiences a core part of our community-building worldwide. You’ll own the global events playbook, standards, measurement and rhythm, while partnering with Regional Leads and local Event Marketing Specialists in 15 focus countries to deliver consistent, localised experiences.

The role requires 5+ years in event marketing or related fields, with a strong commercial mindset and the ability to manage complex programs across markets.