Global Director, Enterprise Resilience & Continuity

Consult; Greater London; Hybrid; GBP 180,000 - 240,000; Full time

Job summary

Consult, a global financial services firm, invites applications for Contract Director of Enterprise Resilience in London. This hybrid role leads Enterprise Resilience globally, shaping strategy, operating model and governance at board level.

You will oversee a dispersed team, partner with Technology, Risk, and Regulators, and drive cross‑functional resilience initiatives across Important Business Services and critical operations.

Qualifications

• Senior leadership with extensive experience in Operational Resilience and Business Continuity within金融 services.
• Experience designing and delivering enterprise-wide resilience strategies and transformation programmes.
• Deep understanding of Important Business Services, impact tolerances, scenario testing, mapping and vulnerability remediation.
• Strong knowledge of multi‑jurisdictional resilience regulation with direct regulatory engagement experience.
• Experience partnering with Crisis and Incident Management teams during real-world disruptions.
• Strong understanding of the Three Lines of Defence and collaboration with second-line Risk.
• Experience influencing C-Suite and Board-level stakeholders.
• Proven leadership of geographically dispersed/global teams.
• Understanding dependencies across Technology, Cyber, third parties, data, people and physical infrastructure.
• Experience with resilience platforms like Fusion, ServiceNow or Archer is advantageous.
• Experience in financial market infrastructure or systemic financial institutions is attractive.

Responsibilities

• Define and deliver the global Enterprise Resilience strategy and operating model.
• Lead and develop a global Operational Resilience and Business Continuity team.
• Own and mature the organisation's Operational Resilience framework, standards, controls and governance.
• Lead the Important Business Services lifecycle, including mapping, impact tolerances and scenario testing.
• Ensure resilience vulnerabilities are identified, prioritised and remediated with clear accountability.
• Own the Business Continuity Management framework, aligned to ISO 22301 and BCI guidelines.
• Oversee BIAs, recovery strategies, continuity plans and risk-based testing.
• Develop resilience governance, KPIs, KRIs and Board-level management information.
• Partner with second-line Risk to embed resilience within risk appetite and KRIs.
• Strengthen integration with Technology, Cyber, Crisis & Incident Management and Third-Party Risk.
• Provide resilience oversight for major transformation programmes, migrations and new products.
• Lead resilience regulatory engagement, including self-assessments and audits.
• Represent the organisation with regulators, industry bodies and resilience exercises.

Job description

Consult, a global financial services firm, invites applications for Contract Director of Enterprise Resilience in London. This hybrid role leads Enterprise Resilience globally, shaping strategy, operating model and governance at board level.

You will oversee a dispersed team, partner with Technology, Risk, and Regulators, and drive cross‑functional resilience initiatives across Important Business Services and critical operations.